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Ultimate Audio Playback => XXHighEnd Support => Topic started by: Arjan on January 07, 2024, 12:52:03 pm



Title: Phasure Mach II not starting
Post by: Arjan on January 07, 2024, 12:52:03 pm
Hi Peter,

It has been a long time. I am finally back on the music listening hobby. Was to busy with other things the last 3 years.

I have now a dedicated room to listen. So I am setting up all the stuff needed.

But when starting the PC (still Mach II) nothing happens. I hear a slight buzzing near the coil only at activation of the button on the back. But when using the button on the right nothing happens. No lights, nothing.

Any idea what could be the case. Or is it just a matter of a PC that just died because of its age and lack of use?

regards, Arjan


Title: Re: Phasure Mach II not starting
Post by: PeterSt on January 07, 2024, 03:08:23 pm
Hey Arjan !

To be honest, that doesn't sound too good ...
Died of long time no use is a possibility, then thinking of capacitors dried up or something. I never heard of the situation and it would be disappointing if that really is the case (for something designed to be On 24/7) and further thinking that 3 years would be way short for such a thing.

The best what could have happened in this case is that it is our own PSU which died on you, because that is replaceable. With that I must assume we still have the parts for it (we don't have ready PSU's of that type in stock and the newer ones for the Mach III don't fit).

Can't it be that it has been connected to power all the time (or some of the time) you not using it, and that thunder strike may have caused a few things ?

Best regards,
Peter


Title: Re: Phasure Mach II not starting
Post by: Arjan on January 07, 2024, 06:16:00 pm
Hi Peter,

To many buttons!  :wacko2:
I forgot the standard power button it started now.  :blush1:

But I think the RAM-OS is still in minOS. Because I am able to see the boot screen but nothing when the the OS is started. I think it is because I get a blue light on the RAM-OS ssd drive.

I will try to recreate the setup as it was before. Hopefully I can still use remote desktop to connect to the Mach II PC.

Is it possible to reset th minOS? If not I might need a new RAM-OS.

regards, Arjan


Title: Re: Phasure Mach II not starting
Post by: briefremarks on January 07, 2024, 06:54:48 pm
Arjan:

My Mach II has been on 24/7 more or less for at least a year now.   Very robust machine.  I often forget about the on/off switch at the back when I have moved the machine or unplugged it.  There are three switches on the Mach II as you know.  And the one on the side for the fan.

Ramesh


Title: Re: Phasure Mach II not starting
Post by: PeterSt on January 07, 2024, 09:01:51 pm
Arjan,

If I were you I would rather ask more instead of doing irreversible things.

The fact (?) that the OS may still be minimized, only implies that most probably you're also in "RAM" mode and that you possibly forgot that booting from RAM takes 2 minutes or so. It also means that the disk/ssd must be in the drive, or else nothing will happen.

So just ask - step by step - and tell what you see.

Kind regards,
Peter


Title: Re: Phasure Mach II not starting
Post by: Arjan on January 07, 2024, 11:19:30 pm
Hi Peter,

When starting the PC I now get a selection screen to select e.g. W10-14393.0 RAM.

But next there are errors e.g. Error 16 Inconsistent filesystem structure.

Next option is to select another W10 version, but they all are returning this error.

So maybe the irreversible thing already happened.  :(

regards, Arjan


Title: Re: Phasure Mach II not starting
Post by: briefremarks on January 08, 2024, 03:33:10 am
Arjan,

If you have another machine, you could insert the RAM drive SSD and see if the files are corrupted somehow.  Maybe run CHKDSK on the SSD drive. It does seem like you may have to get another RAM disk.  Did you backup any of the .vsd files?



Title: Re: Phasure Mach II not starting
Post by: Arjan on January 08, 2024, 08:52:11 pm
Thanks Ramesh,

No backup. Will try CHKDSK but you might be right about this RAM-OS is lost.

Will see what I can do.

regards, Arjan


Title: Re: Phasure Mach II not starting
Post by: Arjan on January 27, 2024, 12:05:06 am
Hi Peter,

Can I just order a new ram-os from the shop?
Could you also e-mail me the driver for the dac?

kind regards


Title: Re: Phasure Mach II not starting
Post by: PeterSt on February 11, 2024, 05:50:37 pm
Oops ... Are you still there Arjan ? I read it, forgot about it and then the forum does not remind me of it any more (no "new"). Apologies !

Yes, sure you can order a new RAM-OS disk. But not for the full price. ;-)
Make that 130 euros for the SSD in this case and the work to be done. Including shipping.
If you can transfer that to the bank account and send me an email that you  did so, then I will make one for you.

If you can't see the bank account easily, drop me an email.

Kind regards,
Peter


Title: Re: Phasure Mach II not starting
Post by: Arjan on February 21, 2024, 10:03:21 pm
Hi Peter,

The music is loud and clear in the submarine!

thanks


Title: Re: Phasure Mach II not starting
Post by: PeterSt on February 24, 2024, 06:54:02 am
:thankyou: