XXHighEnd

Ultimate Audio Playback => Chatter and forum related stuff => Topic started by: PeterSt on May 23, 2018, 08:50:20 am



Title: GDPR
Post by: PeterSt on May 23, 2018, 08:50:20 am

The General Data Protection Regulation (GDPR (https://en.wikipedia.org/wiki/General_Data_Protection_Regulation)) incurs for an explicit statement of what we at Phasure do with your address data. The answer is : nothing but store it in the database of our ERP system so invoices and physical goods can be addressed.



Invoice and Shipping Addresses

Phasure does and did not use any means of gathering collections of address data, select it by any means including geografical or use it in any form of commercial activity including selling or handing the data to third parties.
The only thing we can think of how the GDPR applies to Phasure is that we should ask you whether it is OK with you to store your address data in our database in order to make you an address label etc. Well, we won't because it is too far out. You hand the data for this reason and this reason alone so no need to ask.

In the case of physical goods shipment the address data ends up in the database of UPS (United Parcel Service) and is stored there to our convenience in case we require it another time, later (a next shipment). UPS also requires a telephone number and this number is stored in our ERP system as well as in the UPS database.
We take it that UPS et al does not use your data in any form and grant it beyond our scope to investigate this.
UPS et all is seated in the USA, the USA not being eligible for the GPDR as it is not Europe.

Forum Email addresses

In case you actively use this forum (participate with postings) you will have registered your real or fake name and an email address which is necessary for technical (forum) reasons. We don't foresee a future where such an email address is used to unsollicitly send you an email, unless for forum reasons or reach out to you where normal contact seems impossible. This will always be on your behalf.
These email addresses are and were not sold or handed to third parties.

Forum Private Messages

This means of communication will never be used to address you with any unsollicited commercial messages. Do notice that it is you, the user of the forum, who often initiates such communication for commercial reason him-/herself.

Communication Email addresses

The emails you sent to Phasure are stored in our email system in normal "flat" form everybody knows and uses. We can search in it as usual and very well known.
We can use your email address to e.g. offer you an upgrade on a product you bought from Phasure, although so far this never happened. But for example, might we ever come up with a successor of the Lush USB Audio cable, we may notify you by email and you will only be happy we did so.
Your email is not stored in any database, unless it is accidentally the same as the email address required for (UPS and) shipment - now it is stored together with your given address data you provided explicitly for the shipping.

Webshop orders and address, email and telephone data

This is the data you entered in your PayPal account (Profit) information and is mainly required for shipping (in our case via UPS). Possibly the webshop system (Shopify) is capable of selecting/grouping/etc. on this data but we are not using it. We also don't use the internal messaging/communication mechanism.
We take it that Shopify et al does not use your data in any form and grant it beyond our scope to unvestigate this.
Shopify et all for what this concerns is probably seated in the USA, the USA not being eligible for the GPDR as it is not Europe.

PayPal - address, email and telephone data

Not all of your purchases (like downloadable software) via PayPal require address and telephone data but in any event we do not have "selectable" access (that we know of) to PayPal data.
We take it that PayPal et al does not use your data in any form and grant it beyond our scope to unvestigate this.
Notice that this data - you (ever back) entered in the PayPal systems - is not directly related to its users (e.g. Phasure) and that it is retrieved when in order for any vendor.