XXHighEnd

Ultimate Audio Playback => XXHighEnd Support => Topic started by: neergan1216 on December 27, 2008, 03:28:57 pm



Title: Unable to play
Post by: neergan1216 on December 27, 2008, 03:28:57 pm
After a power outage, my comperter crashed. I rebooted and opened XXHighEnd player. Loaded library and began to play. I then got a message "DEVICE IN USE", then "2/16/44100/176400/4", then "Device cannot play". then I reinstalled the program and entered the activation code. Same result. Any solution?
Thanks much,
Dennis


Title: Re: Unable to play
Post by: PeterSt on December 27, 2008, 05:53:56 pm
Hi Dennis,

Can you check the properties of your device (start at rightclick the loudspeaker icon in the taskbar tray) - Advanced, and whether those two checkboxes for exclusive use are still ticked ?
I never heard of them getting unticked, but otherwise I wouldn't know what has happened ...

Peter


Title: Re: Unable to play
Post by: neergan1216 on December 27, 2008, 07:02:18 pm
Hi Peter:
I have checked the device settings. I see no clues. 


Title: Re: Unable to play
Post by: PeterSt on December 27, 2008, 07:45:08 pm
I can't think of anything else !!
:sorry:

I'll be having a beer or two, dinner, a movie, some sleep, and maybe then I dreamed of something ?
Will try ...


Title: Re: Unable to play
Post by: PeterSt on December 28, 2008, 08:04:42 am
When you use USB to the DAC you could try another USB port.

When you use a soundcard to pass through SPDIF to the DAC you could (shut down the PC and) remove the soundcard, reboot the PC and (shut down the PC and) put the soundcard back and reboot.

You can try to reset the DAC. If there's no official means for it plug it out and shortcut the legs of the wall plug.

Keep in mind that something might really be broken. You might examine the (three) Windows logs for that. In there you may also be able to see why the PC crashed in the first place, and get some clues from there.

Lastly, note that the "Device is in use" message is from software, and hardly a report from the hardware. So, if software starts to use it, a flag is set, and while this flag is there a next attempt (from other software) requesting Exclusive Use (!!) will tell that the device is in use.
For this matter you could go to the loudspeaker icon in the taskbar tray again, and show the software there (like "Mixer") with left click on that icon. You might see unknown software, or might notice that XXHighEnd is already running, or ...

Good luck with this !
Peter


Title: Re: Unable to play
Post by: neergan1216 on December 28, 2008, 04:43:13 pm
Hi Peter:
I tried running off the other USB ports with no success. But, I have since been able to get the #1 and #2 engines to run, but not #3. 
Regards,
Dennis


Title: Re: Unable to play
Post by: LydMekk on December 28, 2008, 05:24:59 pm
Are you using XP and not Vista?


Title: Re: Unable to play
Post by: neergan1216 on December 28, 2008, 05:43:35 pm
Sorry, I didn't mention this earlier. I am using Vista on a Toshiba Satelite laptop.


Title: Re: Unable to play
Post by: Chris V on December 28, 2008, 06:09:15 pm
Sorry, I didn't mention this earlier. I am using Vista on a Toshiba Satelite laptop.

Hi Dennis, if you put your system in your signature it may help people in assisting you :good:


Title: Re: Unable to play
Post by: neergan1216 on December 28, 2008, 08:24:32 pm
Hi Chris:
I just added my critical system components. Very basic. The DAC in the Edirol is as good, if not better, than any other I have tried.
Thanks,
Dennis