XXHighEnd

Ultimate Audio Playback => XXHighEnd Support => Topic started by: JohanZ on April 01, 2009, 10:05:29 pm



Title: XXHE 09x-6a errors
Post by: JohanZ on April 01, 2009, 10:05:29 pm
After installing 09x-6a I have the following problems:

no sound
playing in unattended mode only Vista background


Title: Re: XXHE 09x-6a errors
Post by: PeterSt on April 01, 2009, 11:52:38 pm
Hi Johan,

Quote
no sound

Compared to which version ?

Quote
playing in unattended mode only Vista background

Sorry, I don't understand ...


Title: Re: XXHE 09x-6a errors
Post by: JohanZ on April 02, 2009, 07:32:21 am
Quote
Compared to which version ?    
09x-5b. I have tested it in attended and unattended mode.

Quote
 Sorry, I don't understand ...  
When playing music in unattended mode I don't see any trace (no wallpaper) of XXHE on the 8" LCD screen. The only thing I see is the background of Vista.

After installing 09x-5b again, using the same settings, all is working again! Music, Wallpaper,.


Title: Re: XXHE 09x-6a errors
Post by: JohanZ on April 02, 2009, 06:10:36 pm
Same situation after a new installation.

no sound, progression indicator stays on the start position after a play command! (sorry i didn't tell that before)

See screenshot after play command in attended mode

See log file in attachment


Title: Re: XXHE 09x-6a errors
Post by: PeterSt on April 02, 2009, 07:29:45 pm
Uh-ohhh

Johan, if this log file is the actual one from that session ... at 17:57:07 things go wrong in a way which is not possible.
In the program *or* a message that Engine3 started must appear, *or* a message "No Engine3 running message received" must appear. This latter is right above the message "Engine#3 did not start ..." as you showed, but that log entry is not there. THIS IS NOT POSSIBLE.
But in your case it is.

I don't know what to do with it. :aggressive:

The only thing I can say (without sense though) is : maybe that ö in Esbjörn creates problems ? It shouldn't, but who knows ...

I can't imagine that you have a 1000 other problems with this PC ...

Ok, you might post the test01.log file (in the current XX folder) after another attempt. It may show the wrong sound device selected ...
But even if so, it is impossible that the message is on the screen while the log entry is not there. If I ever had such things on my PC I'd stop with computers instantly. I mean it.


Title: Re: XXHE 09x-6a errors
Post by: JohanZ on April 03, 2009, 12:06:59 am
Quote
......maybe that ö in Esbjörn creates problems ? It shouldn't, but who knows ...     

I have done the test again with SUPERSISTER and the same results.

Quote
I can't imagine that you have a 1000 other problems with this PC ...
XX09x-5b is running very stable, very good sound, without errors. I bought this PC special for XXHighEnd. I had also soundproblems in 09x-5 and i was not the only one.....

Quote
....you might post the test01.log file   

See attachments


Title: Re: XXHE 09x-6a errors
Post by: PeterSt on April 03, 2009, 01:18:45 am
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I had also soundproblems in 09x-5 and i was not the only one.....

Yes, but those things can/could be explained, and if you follow everything closely you'll see that I am earlier to admit that something is wrong than most users. This (about the earlier logfile not being consistent with what your screen tells) is now the, well, howmaniest thing I just can't explain ?
Point me to one other user with situations I can't explain, and I'll admit that I don't understand a bit of computing. But you can't. It is only you, and always you. Your PC of course. :)

Johan, I am waiting for the day that you get so annoyed that you will give up and are mad at me. I don't want that, and you (yes you) don't deserve that.

Do yourself a favor, PLEASE, and find some neighbour or friend, bring XX, use the settings you are used to and just see that it will work there (but in demo mode, so not everything will be the same).

In the end there is a slight other problem perhaps. You are one of the best to discover problems, or at least report them honestly. This is good, if not the best what I want. But when it comes down to diving into the merits of things (what actually causes what) you just may not know all, and btw, nobody asks you to. Not me anyway. However, if you, like the last time, *do* switch your processor to low energy mode, but do not know the consequences, or cannot recognize that this is special, better not turn on those kind of settings. You might have more. I don't know.

I have proven that you have rights problems, and I have asked you (maybe a year ago now) to DO something about that. You did not. Well, what if I again have used such a delete function your special system can't cope with ? maybe I have, I don't know. The program is full with "To solve JohanZ's problem". And believe it or not, only your name is in the program.
I have proven that your file system responds like a 8 Mhz XT from 30 years ago. Is that solved ? did you test ? I don't know. I also -now !- can't tell whether that log file entry would have come up after the more than 25 seconds you waited for it. It just as well can, because in other situations the same things happen. And mind you, writing a log file (being a text file) is 100% the same as writing a dat file which Engine3 needs. When it's not there in time ... there's your message. Why now and not before ? probably because I used something your system can't bear.
My fault ?

Again, find one other person who has the same. This is the most convenient for finding out what's wrong in your systems.

Maybe you will believe me that it is getting hard for me to not think in the direction of your PC problems. I know they are just there, and it is not much logical to start looking for problems in the software when they probably just are not there because they are in your PC. But I hope I keep on judging right and honestly.

Earlier I said I wouldn't give up, and I won't. But things really stop when your log files can't even be written to.
Please find that neighbour Johan ...

:cry:

And this I can only say in dutch properly : ik heb het echt met je te doen ...


Title: Re: XXHE 09x-6a errors
Post by: PeterSt on April 03, 2009, 01:29:40 am
You may have the X3 log files from your last session ? Then I can see how far it got, I hope.

If those files are to be converted, you might switch off "Start Engine3 during conversion" to test.
Setting the Appointment scheme to Nothing, as well as the priorities to Nothing (and reboot after that) is another thing to try.


Title: Re: XXHE 09x-6a errors
Post by: JohanZ on April 03, 2009, 06:14:57 am
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.....You may have the X3 log files from your last session ? Then I can see how far it got, I hope.

I can't find in this version of XXHE the X3 log files in the temp dir. Only XX files!

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Setting the Appointment scheme to Nothing, as well as the priorities to Nothing
No effect.

Quote
....... your PC, always y.... find...   again..

I stay on version 09x-5b........ thanks a lot XXHE. For me it's a very good player.  :sleeping:


Title: Re: XXHE 09x-6a errors
Post by: PeterSt on April 03, 2009, 08:21:19 am
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I can't find in this version of XXHE the X3 log files in the temp dir. Only XX files!

I guess it started allright, but never came to opening its log file (this is not the very first thing, because first it has to read a dat file in order to see if logging is needed).
With Taskmanager you can see whether it started though (sort on name so the Z is on top).

Well, the least I can do now is look for those deletes and whether they are used opposed to 09x-5b. This is simple. It is less simple to ever keep on thinking about your "problem", and it is annoying for you of course. It is sport though to find the culprit and claim a victory if possible.

:)
Peter


Title: Re: XXHE 09x-6a errors
Post by: JohanZ on April 03, 2009, 01:37:20 pm
Me again...... :(

Switching to engine 2 XXHE is working with sound. Switching back to engine 3 gives the situation without sound. After a play command i get new error messages. I'll hope this give a clue? See attachments.


Title: Re: XXHE 09x-6a errors
Post by: PeterSt on April 03, 2009, 02:05:50 pm
Yes, I understand this. Plainly my fault. This "ReorganizeProxy" thing has been made for Engine#3, and the other day I saw that part of what it's doing has sneeked into Engine#1 and #2. And because it *can* be part only, a next call to the Engine#3 situation fails. So all 'n all this will be because of you used Engine#2, and then hopped over to #3.

Peter
:15a:


Title: Re: XXHE 09x-6a errors
Post by: JohanZ on April 03, 2009, 03:56:17 pm
After connecting my USB DDDAC to the PC and selecting in settings "Output" to Luidspreker(USB) then there is sound. Switching back to my internal soundcard then i have no sound. Back to 09x-5b all working ok with this soundcard (all +/- 40 versions of XXHE i had this soundcard working ok).


Title: Re: XXHE 09x-6a errors
Post by: PeterSt on April 03, 2009, 04:35:13 pm
Aha ! so now we may be getting somewhere.

a. What does the DAC Test say about that sound card ?
b. What happens when you switch off all the sound devices ("Uitschakelen"), except for that one ?


Title: Re: XXHE 09x-6a errors
Post by: JohanZ on April 04, 2009, 01:03:18 am
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 What does the DAC Test say about that sound card ?   
in this version 09x-6b the DAC test does not start! Only the USB DAC test works. See attachment

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 What happens when you switch off all the sound devices ("Uitschakelen"), except for that one ?   
It makes no difference! No Sound, DAC test for the soundcard faills.

I did the dac test in 09x-5b for the soundcard


Title: Re: XXHE 09x-6a errors
Post by: PeterSt on April 04, 2009, 06:27:33 am
Hi Johan,

I think it is best if we continue this by email. The first one has just been sent ...
Peter


Title: Re: XXHE 09x-6a errors
Post by: PeterSt on April 05, 2009, 02:24:04 pm
O, solved now. The XXEngine3.exe to solve this can be found here : http://www.phasure.com/index.php?topic=802.msg5941#msg5941

Thank you very much for your time Johan !
Peter


Title: Re: XXHE 09x-6a errors
Post by: GerardA on April 05, 2009, 09:22:09 pm
For those not having this problem, should we upgrade too?


Title: Re: XXHE 09x-6a errors
Post by: JohanZ on April 05, 2009, 09:26:22 pm
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   And this I can only say in dutch properly : ik heb het echt met je te doen ...

 :NY02: :drinks: :yahoo: :party: :yahoo: :good: :teasing: :P :veryhappy: :grin: :smile:


Title: Re: XXHE 09x-6a errors
Post by: PeterSt on April 05, 2009, 11:46:17 pm
For those not having this problem, should we upgrade too?

No, there's nothing in there further. Working on some more though. :evil: