Hi Peter,
I have installed w10 10586 in the ssd I'am usying for the HQP player. I have tried everything but there is no sound output although the led in the DC is flashing when a track is played on Roon.( a headphone DAC plays)
In one of your notes i read that xxh has to be downloaded to run HQP through NOS1a
If so do I have to buy the software again?
shreekant

Dear Peter,
I’am glad to inform you that the DAC is up and running. The problem was in the switch positions. By mistake the no.2 switch was off, it was the last thing I could imagine would go wrong as I do not touch them. Perhaps while cleaning it went off. So presently the switches are set like this:
1 off, 2on, 3on, 4(led) off & 5 on.
One problem that I’am facing is that sometimes I have to refresh the settings in the Dac to start the streaming. Could you help me to understand why this happens.
Thanks for your help,
Shreekant

Dear Peter,
my mail id is :  xxxshreekant.xxxs@gmail.com

Dear Peter,
If you want me to send the DAC could you please send a mail asking me to send the the Dac for free servicing for the customs in india. This will help. If there are any charges I can pay through PayPal later.
Thanks,
Shreekant

Dear Peter,
I‘Am sorry to have used what’s app i did it only because my engineer was available incase there was something you could do. Now that I have done all you suggested , do you want me to send the DAC to you ? Please let me know.
Shreekant

Dear Peter,
I reinstalled the NOS 1.04b driver after going into 14393 base in normal OS. The message flashing is the same.
My engineer is here, would you like to come on screen share if you are free.
Shreekant

Thanks Peter, I will reload the NOS driver on monday and let you know.
shreekant

Dear Peter,
I put my old xxh PC but the result is the same. I noticed the green led inside the Dac, when the pc is active it blinks for a few seconds and then stops but stays on.
It seems to me that there is something in the Dac which needs to be corrected. If there is anything I need to check pls let me know.
Incidentally the setting of the xxh is the same that I have been using.
Shreekant

Hi Peter,
Fortunately, I still have my old PC, I will put it and see if it works. Wii let you know in a couple of hours.
Shreekant

Hi Peter,
I changed the cable there is no difference.
I have attached the screen shot of the control panel.
When i play a track, the green Led blinks and after a few seconds stops blinking.
I don’t have a pc but if a lap top can be connected to the Dac I can do it.
Shreekant

Hi Peter,
I have done what you suggested, taking out the usb cable from the DAC and the COMP & switched off  and on the Dac. The problem persists.
Shreekant

Dear Peter,
When I started the xxh program today this message flashed on the screen :[ Set State( Pause) Error on pin ] & no track was playing. I have tried rebooting the system but its the same.
What should I do?

Dear Peter,
I’am attaching a screen shot of the flashed message. How do I solve this problem.
Shreekant

Thank you, the problem is sorted out. This  is what I did:
1. Enabled “ read hidden files” in the options menu.
2. Opened the music folder.
3. In the search space on the rt.hand corner typed ‘ ._01’ and
    pressed search : All the ._01 files in all the music folders
     opened, which then I deleted.
This has solved the problem.

Thank you for the suggestion I will try it.