0.9z-7 - Minimize Button stays blue

[christoffe]

Hi Peter

- OS in full mode- activating "Minimize OS" button - color turns to red.
- Rebooting - "Minimize OS" button is blue again, and the OS is minimized (check with the task manager)

Joachim

[PeterSt]

Are you sure you are activated ? i dont think so. Is your Wallpaper Coverart red bordered ?

Regards,
Peter

[Eric]

Peter,
Same problem over here. My version seems to be "partially" activated.
Symptoms:
- Artwork has yellow edges
- Minimize OS not possible
- Phase alignment not engaging

However:
- Activation code has been accepted

Any suggestions? I already tried to activate again, using the same code.
Cheers,
Eric

[PeterSt]

Try following the exact procedure for it' as described in the email.
It really should work !

[Eric]

Peter,
I followed the instructions, but the artwork edge never turned to red.
For XXHighEnd-c4-09-z709, changing to minimized OS and back works without any problem. So that is now my workaround.
Still, I need to reboot to get AHK working for 0.9z-7. Moreover, PA is not engaging so far.
I wished I could install from scratch, but somehow the system seems to remember that it was XXHighEnd-c4-09-z709 that put it into minimized mode.
 
How to proceed?
Eric

[christoffe]

Are you sure you are activated ? i dont think so. Is your Wallpaper Coverart red bordered ?

Regards,
Peter

Hi Peter,
I put on my glasses, and ....

- The Wallpaper Coverart is red bordered
- after appr. 15 to 30min XXH0.9z-7 disappears/vanishes from the screen without any warnings totally. Dead silence.

Best

Joachim

[PeterSt]

Joachim,

What sfs are you using ? If high, try low like 60. It seems that z7 can't take such high sfs without running into memory problems (an exhibit could be that all is thrown out of memory). Otherwise can you alo compare with Unattended ?

Peter

[PeterSt]

Hi Eric,

Your problem really is a different one (as we can clearly see by now); can you make a new topic for this or add it to an existing one about this (if there) ? It really is difficult to keep track of things already for me (dealing with this all via a tablet for a couple of days, missing my known environment really !)

Thanks,
Peter

[Eric]

Dear Peter and all,

My problems in the areas of Minimizing OS (incl. the color of the button) and Engaging PA have been solved. Also the artwork border has turned to RED!

The solution is: Get a new activation code! through PayPal and follow the procedure thereafter.
(the activation code from Beta did not work for the GA release, even if this activation code seemed to be accepted "done") 

Cheers
Eric

[christoffe]

Joachim,

What sfs are you using ? If high, try low like 60. It seems that z7 can't take such high sfs without running into memory problems (an exhibit could be that all is thrown out of memory). Otherwise can you alo compare with Unattended ?

Peter

Hi Peter,

started from zero again, that means with a normal OS.

- copy uncompressed files into the folder
- XXH Icon transfered to the desktop
- initiating XXH
- XXH is installing Phasure OXC files
- rebooting
- starting XXH from the desktop
- Activating XXH and following your procedure
- coverarts are framed in red immediatly
- rebooting
- starting XXH again and initiates the Minimize OS button
- rebooting and the button stays blue
- trying to delete the Phasure OXC files from the System manager, and that works.

With a Minimized OS the Windows Installer will not start (I checked this with the previous XXH release)

- XXH crashes still complete after a playing time of appr. 15min.

My settings see below (SFS=60).
Crashes also with with Q=14 and SFS=2

I do believe there are still some "Demo" functions in the activated ..... .

Joachim

P.S. the SQ is exceptional and I will not miss it. 

[PeterSt]

- XXH is installing Phasure OXC files
- rebooting

I think you try to be precise Joachim, but to the letter this is not correct. After the OCX install more happens (and you don't mention a thing).

- trying to delete the Phasure OXC files from the System manager, and that works.

Or this means something to you and you forget to tell me, or it is a strange activity on your side (so, why try to delete those ?)

- XXH crashes still complete after a playing time of appr. 15min.

Can you define "crashes" ?
Is this at Attended ?

Can you post the XX, X3, X3PB log files right after whatever it is you indicate as a crash ?

Thanks, and sorry for your problems …
Peter

[christoffe]

Hi Peter,

my intention is to describe the mandatory steps to come to a .......... .

-----------------------
The attempt to delete the OCX files is my test of the status of a "Minimized OS".
As I wrote before, with a "Minimized OS" it is impossible to delete the OCX files, because the Windows Installer will not start.
I can try the test with another programm, but this is the easiest way for a test.
In my 0.9z-7 the "Minimized OS" button is not working, but the previous release works fine.
-----------------------

The crashes are coming up during the playback in the Attended Mode. I did not check a playback in Unattended.

XXH disappears from the screen completely and in that very moment the music is history.

----------------------

I will send you the files requested soonest

Best

Joachim

[christoffe]

Can you post the XX, X3, X3PB log files right after whatever it is you indicate as a crash ?

Hi Peter,

there are no log files to copy. Nada!

Joachim

P.S. I bought a new activation code via Paypal in the afternoon. Maybe XXH will work with another code. (see the comment by BertD)

[PeterSt]

Of course there are no log files when you did not switch on logging ...

[christoffe]

Of course there are no log files when you did not switch on logging ...

Tja? Age?!!!!!!!!!!!!!!!

Here they are.

[PeterSt]

Jo Yoachim (or the other way around),

It is difficult for me to tell what exactly is going on, which is because it seems to me that you are not following "instructions" (also look at my questions from a couple of posts back which you answer upon in "your way"). Here too, you had to grab the log files after the "crash" but you did not. You stopped playback instead and then grabbed them. Well, at least that is what I can see.

When I am correct on this … how to judge your other findings …

It *is* true that it does not look good to me, but from which situation is that ? yellow borders again ? it should be (again Joachim, as far as I can see !). So please do this :

Cause your Wallpaper to show the coverart during Attended. Start playback and have the Wallpaper in sight. Is it red ? just let it play. But keep on watching it per new track playing. If it stayed red all the time (AFAIK it can't even change, but there could be a bug in this area) and the UI disappears and sound stops playing, *then* grab those log files and post them.
Do nothing else than what I just told.

Ok ?
Regards,
Peter

[christoffe]

It is difficult for me to tell what exactly is going on, which is because it seems to me that you are not following "instructions"
Regards,
Peter

Hi Peter,

You want to tease (joke) me, eh?

I went straight to the book and these are the latest files in the folder "Temporary Files".
The wallpapers are framed red, and that all the time.

Ok, I will start from zero again and drink some beers before. 

I will report in one hour, if I'm ............... . Hicks!

Cheers

Joachim

[PeterSt]

Be careful because I am relatively close to you.

[PeterSt]

And Joachim,

With indeed the advice of having some more beers or booze otherwise, I only see now that you received an email from the activation procedure that 100% clearly tells that your Activation can not work (automatically). And yes, I also saw now that you sent me an email about it (which I obviously did not answer upon).

Now, I don't know where you see the red borders, but I don't think they can be there at all. You do know what the Wallpaper Coverart is, right ? if not, maybe someone can make a screenshot of it, because I can not do there from where I am.

So advice : Perform the Activation procedure through Paypal again, this time follow up on every step written about it, and don't even try to Activate when you receive that email again that tells it won't work anyway.

Clear ?
Regards,
Peter


PS: Of course I will send back the money right away.

[christoffe]

And Joachim,

With indeed the advice of having some more beers or booze otherwise,

Regards,
Peter

Hi Peter,

you sent me an activation code on 2012-08-15 by request which I used.
----------------------------------

I installed XXH 0.9z-7 in a new Folder and .............. .

Please see the log files of the crash again and picture ............

I will try it via PayPal again.

Best

Joachim

[manisandher]

My 'red border' screenshot is here: http://www.phasure.com/index.php?topic=2156.0

Mani.

[PeterSt]

you sent me an activation code on 2012-08-15 by request which I used.
----------------------------------

I installed XXH 0.9z-7 in a new Folder and .............. .

Looks like the wrong sequence to me. So, or you did it like this which is wrong, or you only tell it went like this, which is as wrong (now for my understanding).

About the Code I send you. True and that was all right. But now tell me about your Paypal activities yesterday, which is wrong.

I'm out for a while now.
Peter


PS: Mani, thank you. And Joachim, in the beginning of that topic you see the yellow borders as well.

[christoffe]

PS: Mani, thank you. And Joachim, in the beginning of that topic you see the yellow borders as well.

Hi Peter and Thanx to Mani,

I'm now on the dark side of the moon.

Please see
http://www.phasure.com/index.php?topic=2131.0

The Undemo note near the Core Appointment bar is gone and therefore .... !!

And I see that picture below.

Two Questions:

A) is this the correct part of XXH for the cover ........... .
B) is the frame red or yellow ............. ?

When I have a look to this note from Mani it should be red.

http://www.phasure.com/index.php?topic=2156.msg22088#msg22088

I'm now at my fifth beer and there are still some in store.

Joachim

[PeterSt]

Haha. When I look at your link to Mani's post that indeed shows what we all mean. Sadly you seem to prove with your own picture ... eh, nothing ?

Where does this communication go wrong ??
It can't be about too many beers by now !
Or ?

Clear question :  Show me a picture of your Wallpaper while playing ?

[praphan]

Umhhh.......  How this can be miscommunicated?

I think someone may like to place a cursor right at the red frame of the coverart wallpaper and post the screen shot again.

I wish I could do it but I still haven't reinstalled z7 yet. But I think I understand where to find the red frame.

I will find some beer here too.

Best
Praphan

[christoffe]

Haha. When I look at your link to Mani's post that indeed shows what we all mean. Sadly you seem to prove with your own picture ... eh, nothing ?

Where does this communication go wrong ??
It can't be about too many beers by now !
Or ?

Clear question :  Show me a picture of your Wallpaper while playing ?

This is what I see "Activated"

[praphan]

With all due respect Joachim, I think you are lost. I suggest you read all the instructions and guide carefully again.

It happened to me before.

Best
Praphan

[manisandher]

Here you go...

[christoffe]

Proof of activation

[PeterSt]

Joachim …
What if we bet that Holland wins football from Germany and Holland wins if you are not going to understand Mani's last post. A strange bet maybe, but if I were you I'd now get the most serious. Because what if we win eh ?
Not that I care much, but hopefully you do.

Or otherwise … otherwise we declare you the most ignorant German in Finland. Does that help ?

I want to help - everybody does. But now how ...

[christoffe]

Joachim …
What if we bet that Holland wins football from Germany and Holland wins if you are not going to understand Mani's last post. A strange bet maybe, but if I were you I'd now get the most serious. Because what if we win eh ?
Not that I care much, but hopefully you do.

Or otherwise … otherwise we declare you the most ignorant German in Finland. Does that help ?

I want to help - everybody does. But now how ...

Hi Peter,

the other way around you are not in the position to say where I can see this red framed picture. You see on Mani's print, that this red framed picture is outside of XXH. Eh?

Now I start my first beer!

Joachim

[praphan]

 

[christoffe]

Some guys are very helpful and this is
a
very
good
recommendation for new customers!

I start now my second beer!

[Eric]

Christoffe,

your Picture "Proof of activation" is exactly the same as what I had yesterday.
However, believe it or not: my XXHE was NOT activated!
So I can tell you: it is very well possible that your XXHE is NOT activated.

So, the solution starts with you accepting the possibility that your XXHE is actually NOT activated.

My solution was to Request a new activation code through PayPal and exactly follow the instructions as described in the manual.

Cheers
Eric

[PeterSt]

As long as it is clear now that this 100% proves that this means NOT activated.

[christoffe]

As long as it is clear now that this 100% proves that this means NOT activated.

Hi Peter,

you see from this discussion/topic with the "Red Frame" that the manual ( http://www.phasure.com/index.php?topic=2131.0 //"Quote:There is no other indication than what's just described to see whether you are out of Demo Mode. Unquote//) is not precise/detailed.
This red frame seems to be the most important proof of a successful activation.
It would be very helpful too, that the access to the Wallpaper on the desktop is clearly documented. I did not anticipate that the "red frames" are behind the minimized XXH desktop view.

Joachim

[PeterSt]

Joachim,

You should have because you were told a dozen times. Including pictures in the end.
I know what is described there and it is your good right to complain about it. Thanks for the tip and advice, but it stays like that. Maybe you refused to read the activation email as well ? Then so be it.

Best regards !
Peter

[CoenP]

Since the topic of this thread has vanished a little in all the effort explaining what a wallpaper is and where to look for a red border (for the uncolourblind under us), I would like to bring it up again.

I most likely have an activated 0709 version, (with red border on the wallpaper coverart) and am quite shure I am in minimised mode (ie crossed loudspeaker icon after the reboot from full OS) but the minOS button is still blue.

Not only that, I cannot change its colour with a right mouseclick like in previous versions. Consequently, it won't let me go back into full os  .

Is this intentional or addressed in another version?

Btw I still have XXHE occasionally stop after 30 minutes or so.

regards, Coen

[PeterSt]

Hi Coen,

I can't tell anymore whether 709 did still have Activation issues, but you bet it will one way or the other because we ended at 717 and it was all about that (so this is about yor stops).

That you can't even change the color of the button by means of the rightclick etc. is completely new to me.

What you should do it load (official) 0.9z-7 and as a first thing try to make the button red and boot into Normal OS Mode. If that worked all will be normal again. BUT, the very first needed is Activation because that is needed to change the OS mode.

You can also do it with 0.9z6 if you still have that around (Activated).

Peter


PS: I now recall that something like you talk about with the Minimized button has been in there. But I thought it would have been one of the last beta versions. So maybe not ...