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Author Topic: Don't get sound  (Read 6519 times)
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Rozzo
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« on: March 28, 2017, 05:33:31 pm »

Hi Peter,

Got it working last week, but after tweking so much, I decided to reinstall.

Since them, no sound.

Attached a recording of the messages I got.

Windows 10, Sound Blaster ZR, 24-192000, Speakers.

* XXHighend-no work.zip (606.11 KB - downloaded 379 times.)
* XX-20170329-085730.log (7.38 KB - downloaded 373 times.)
* X3-20170329-090234.log (0.82 KB - downloaded 373 times.)
* X3PB-20170329-090234.log (0.25 KB - downloaded 370 times.)
« Last Edit: March 29, 2017, 09:09:19 am by Rozzo » Logged
PeterSt
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« Reply #1 on: March 28, 2017, 06:26:43 pm »

Hi there Rozzo,

I have seen your screenshots but it is a bit difficult to interpret what could be going on. Oh, the very last screenshot is (as it looks to me) about the Demo version and the end of session playtime. This errors for version 2.07 (this is not intended of course). Thus, this can happen once per say 20 minutes on average.

Did you investigate whether the proper sound device is still selected ?
Important : an other bug of 2.07 is that when the sound device is changed, you must also kill the sound engine; otherwise the change does not come through. You can kill the sound engine by clicking on the blue led in the right hand border. When the led goes black, the sound engine has been killed and you can press Play again.
It is best to always do this when something goes wrong at the start of playback, like in your situation.

When you can't find the culprit (and it looks like I am in the blind too at this moment) you can engage logging (at the bottom of Settings), kill the sound engine, stop and restart XXHighEnd, press play, let the first error message occur and with this first error message still on screen (just let that be) grab the newest log files in the TemporaryData sub folder to your XX folder -  prefixed with XX, X3PB and X3 (thus 3 of them in total). You can attach them to a forum post (under Additional Options when making a post). Hopefully I can see something from there (usually that helps).
Btw, maybe the X3 log file will not exist because playback does not commence at all.

Best regards,
Peter

PS: And welcome here !
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For the Stealth III LPS PC :
W10-14393.0 - July 17, 2021 (2.11)
XXHighEnd Mach III Stealth LPS PC -> Xeon Scalable 14/28 core with Hyperthreading On (set to 14/28 cores in BIOS and set to 10/20 cores via Boot Menu) @~660MHz, 48GB, Windows 10 Pro 64 bit build 14393.0 from RAM, music on LAN / Engine#4 Adaptive Mode / Q1/-/3/4/5 = 14/-/0/0/*1*/ Q1Factor = *4* / Dev.Buffer = 4096 / ClockRes = *10ms* / Memory = Straight Contiguous / Include Garbage Collect / SFS = *10.13*  (max 10.13) / not Invert / Phase Alignment Off / Playerprio = Low / ThreadPrio = Realtime / Scheme = Core 3-5 / Not Switch Processors during Playback = Off/ Playback Drive none (see OS from RAM) / UnAttended (Just Start) / Always Copy to XX Drive (see OS from RAM) / Stop Desktop, Remaining, WASAPI and W10 services / Use Remote Desktop / Keep LAN - Not Persist / WallPaper On / OSD Off (!) / Running Time Off / Minimize OS / XTweaks : Balanced Load = *62* / Nervous Rate = *1* / Cool when Idle = n.a / Provide Stable Power = 1 / Utilize Cores always = 1 / Time Performance Index = Optimal / Time Stability = Stable / Custom Filtering *Low* (16x) / Always Clear Proxy before Playback = On -> USB3 from MoBo -> Lush^3
A: W-Y-R-G, B: *W-G* USB 1m00 -> Phisolator 24/768 Phasure NOS1a/G3 75B (BNC Out) async USB DAC, Driver v1.0.4b (16ms) -> B'ASS Current Amplifier -> Blaxius*^2.5* A:B-G, B:B-G Interlink -> Orelo MKII Active Open Baffle Horn Speakers. ET^2 Ethernet from Mach III to Music Server PC (RDC Control).
Removed Switching Supplies from everywhere (also from the PC).

For a general PC :
W10-10586.0 - May 2016 (2.05+)
*XXHighEnd PC -> I7 3930k with Hyperthreading On (12 cores)* @~500MHz, 16GB, Windows 10 Pro 64 bit build 10586.0 from RAM, music on LAN / Engine#4 Adaptive Mode / Q1/-/3/4/5 = 14/-/1/1/1 / Q1Factor = 1 / Dev.Buffer = 4096 / ClockRes = 1ms / Memory = Straight Contiguous / Include Garbage Collect / SFS = 0.10  (max 60) / not Invert / Phase Alignment Off / Playerprio = Low / ThreadPrio = Realtime / Scheme = Core 3-5 / Not Switch Processors during Playback = Off/ Playback Drive none (see OS from RAM) / UnAttended (Just Start) / Always Copy to XX Drive (see OS from RAM) / All Services Off / Keep LAN - Not Persist / WallPaper On / OSD On / Running Time Off / Minimize OS / XTweaks : Balanced Load = *43* / Nervous Rate = 1 / Cool when Idle = 1 / Provide Stable Power = 1 / Utilize Cores always = 1 / Time Performance Index = *Optimal* / Time Stability = *Stable* / Custom Filter *Low* 705600 / -> USB3 *from MoBo* -> Clairixa USB 15cm -> Intona Isolator -> Clairixa USB 1m80 -> 24/768 Phasure NOS1a 75B (BNC Out) async USB DAC, Driver v1.0.4b (4ms) -> Blaxius BNC interlink *-> B'ASS Current Amplifier /w Level4 -> Blaxius Interlink* -> Orelo MKII Active Open Baffle Horn Speakers.
Removed Switching Supplies from everywhere.

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PeterSt
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« Reply #2 on: March 28, 2017, 06:36:59 pm »

PS: I now see that this "Initialize component" message is there from the start (on the taskbar). So now it looks that this is not related to the demo session time at all. But whether it is related to your real issue (no playback), I can not tell from here.

So, apparently this error message (Initialize Component) is also happening while it shouldn't. For that you could separately grab the XX prefixed log file (more are not necessary for this message) when *that* message appears (and let the message be until you grabbed the log file).

Peter
Logged

For the Stealth III LPS PC :
W10-14393.0 - July 17, 2021 (2.11)
XXHighEnd Mach III Stealth LPS PC -> Xeon Scalable 14/28 core with Hyperthreading On (set to 14/28 cores in BIOS and set to 10/20 cores via Boot Menu) @~660MHz, 48GB, Windows 10 Pro 64 bit build 14393.0 from RAM, music on LAN / Engine#4 Adaptive Mode / Q1/-/3/4/5 = 14/-/0/0/*1*/ Q1Factor = *4* / Dev.Buffer = 4096 / ClockRes = *10ms* / Memory = Straight Contiguous / Include Garbage Collect / SFS = *10.13*  (max 10.13) / not Invert / Phase Alignment Off / Playerprio = Low / ThreadPrio = Realtime / Scheme = Core 3-5 / Not Switch Processors during Playback = Off/ Playback Drive none (see OS from RAM) / UnAttended (Just Start) / Always Copy to XX Drive (see OS from RAM) / Stop Desktop, Remaining, WASAPI and W10 services / Use Remote Desktop / Keep LAN - Not Persist / WallPaper On / OSD Off (!) / Running Time Off / Minimize OS / XTweaks : Balanced Load = *62* / Nervous Rate = *1* / Cool when Idle = n.a / Provide Stable Power = 1 / Utilize Cores always = 1 / Time Performance Index = Optimal / Time Stability = Stable / Custom Filtering *Low* (16x) / Always Clear Proxy before Playback = On -> USB3 from MoBo -> Lush^3
A: W-Y-R-G, B: *W-G* USB 1m00 -> Phisolator 24/768 Phasure NOS1a/G3 75B (BNC Out) async USB DAC, Driver v1.0.4b (16ms) -> B'ASS Current Amplifier -> Blaxius*^2.5* A:B-G, B:B-G Interlink -> Orelo MKII Active Open Baffle Horn Speakers. ET^2 Ethernet from Mach III to Music Server PC (RDC Control).
Removed Switching Supplies from everywhere (also from the PC).

For a general PC :
W10-10586.0 - May 2016 (2.05+)
*XXHighEnd PC -> I7 3930k with Hyperthreading On (12 cores)* @~500MHz, 16GB, Windows 10 Pro 64 bit build 10586.0 from RAM, music on LAN / Engine#4 Adaptive Mode / Q1/-/3/4/5 = 14/-/1/1/1 / Q1Factor = 1 / Dev.Buffer = 4096 / ClockRes = 1ms / Memory = Straight Contiguous / Include Garbage Collect / SFS = 0.10  (max 60) / not Invert / Phase Alignment Off / Playerprio = Low / ThreadPrio = Realtime / Scheme = Core 3-5 / Not Switch Processors during Playback = Off/ Playback Drive none (see OS from RAM) / UnAttended (Just Start) / Always Copy to XX Drive (see OS from RAM) / All Services Off / Keep LAN - Not Persist / WallPaper On / OSD On / Running Time Off / Minimize OS / XTweaks : Balanced Load = *43* / Nervous Rate = 1 / Cool when Idle = 1 / Provide Stable Power = 1 / Utilize Cores always = 1 / Time Performance Index = *Optimal* / Time Stability = *Stable* / Custom Filter *Low* 705600 / -> USB3 *from MoBo* -> Clairixa USB 15cm -> Intona Isolator -> Clairixa USB 1m80 -> 24/768 Phasure NOS1a 75B (BNC Out) async USB DAC, Driver v1.0.4b (4ms) -> Blaxius BNC interlink *-> B'ASS Current Amplifier /w Level4 -> Blaxius Interlink* -> Orelo MKII Active Open Baffle Horn Speakers.
Removed Switching Supplies from everywhere.

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Rozzo
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« Reply #3 on: March 29, 2017, 09:15:36 am »

Hi Peter, you can find the log files attached to the initial post.

Did the thing with the blue led in the right side, but no sound the same.

I tried to activate XXHighend, but was not able because it doesn't play.

Ys

Rozzo

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PeterSt
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« Reply #4 on: March 29, 2017, 09:36:33 am »

Hi Rozzo,

Thank you for the log files. Still difficult ...

We can go back and forth with ideas, but faster will be that I look via TeamViewer what is going on. Teach me some Spanish on the way, ok ? Happy

You find my email address (sales-at etc.) in my profile and you can send the Teamviewer ID and password to there. N.b.: Password must always be re-sent when Teamviewer is restarted at your side.

Regards,
Peter
Logged

For the Stealth III LPS PC :
W10-14393.0 - July 17, 2021 (2.11)
XXHighEnd Mach III Stealth LPS PC -> Xeon Scalable 14/28 core with Hyperthreading On (set to 14/28 cores in BIOS and set to 10/20 cores via Boot Menu) @~660MHz, 48GB, Windows 10 Pro 64 bit build 14393.0 from RAM, music on LAN / Engine#4 Adaptive Mode / Q1/-/3/4/5 = 14/-/0/0/*1*/ Q1Factor = *4* / Dev.Buffer = 4096 / ClockRes = *10ms* / Memory = Straight Contiguous / Include Garbage Collect / SFS = *10.13*  (max 10.13) / not Invert / Phase Alignment Off / Playerprio = Low / ThreadPrio = Realtime / Scheme = Core 3-5 / Not Switch Processors during Playback = Off/ Playback Drive none (see OS from RAM) / UnAttended (Just Start) / Always Copy to XX Drive (see OS from RAM) / Stop Desktop, Remaining, WASAPI and W10 services / Use Remote Desktop / Keep LAN - Not Persist / WallPaper On / OSD Off (!) / Running Time Off / Minimize OS / XTweaks : Balanced Load = *62* / Nervous Rate = *1* / Cool when Idle = n.a / Provide Stable Power = 1 / Utilize Cores always = 1 / Time Performance Index = Optimal / Time Stability = Stable / Custom Filtering *Low* (16x) / Always Clear Proxy before Playback = On -> USB3 from MoBo -> Lush^3
A: W-Y-R-G, B: *W-G* USB 1m00 -> Phisolator 24/768 Phasure NOS1a/G3 75B (BNC Out) async USB DAC, Driver v1.0.4b (16ms) -> B'ASS Current Amplifier -> Blaxius*^2.5* A:B-G, B:B-G Interlink -> Orelo MKII Active Open Baffle Horn Speakers. ET^2 Ethernet from Mach III to Music Server PC (RDC Control).
Removed Switching Supplies from everywhere (also from the PC).

For a general PC :
W10-10586.0 - May 2016 (2.05+)
*XXHighEnd PC -> I7 3930k with Hyperthreading On (12 cores)* @~500MHz, 16GB, Windows 10 Pro 64 bit build 10586.0 from RAM, music on LAN / Engine#4 Adaptive Mode / Q1/-/3/4/5 = 14/-/1/1/1 / Q1Factor = 1 / Dev.Buffer = 4096 / ClockRes = 1ms / Memory = Straight Contiguous / Include Garbage Collect / SFS = 0.10  (max 60) / not Invert / Phase Alignment Off / Playerprio = Low / ThreadPrio = Realtime / Scheme = Core 3-5 / Not Switch Processors during Playback = Off/ Playback Drive none (see OS from RAM) / UnAttended (Just Start) / Always Copy to XX Drive (see OS from RAM) / All Services Off / Keep LAN - Not Persist / WallPaper On / OSD On / Running Time Off / Minimize OS / XTweaks : Balanced Load = *43* / Nervous Rate = 1 / Cool when Idle = 1 / Provide Stable Power = 1 / Utilize Cores always = 1 / Time Performance Index = *Optimal* / Time Stability = *Stable* / Custom Filter *Low* 705600 / -> USB3 *from MoBo* -> Clairixa USB 15cm -> Intona Isolator -> Clairixa USB 1m80 -> 24/768 Phasure NOS1a 75B (BNC Out) async USB DAC, Driver v1.0.4b (4ms) -> Blaxius BNC interlink *-> B'ASS Current Amplifier /w Level4 -> Blaxius Interlink* -> Orelo MKII Active Open Baffle Horn Speakers.
Removed Switching Supplies from everywhere.

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Rozzo
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« Reply #5 on: March 29, 2017, 10:09:15 am »


Oki. ID and Pwd sent.
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