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Author Topic: Web Client request error  (Read 8093 times)
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dsm
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« on: December 21, 2015, 06:19:19 pm »

I've installed 2.03a in a windows 8 machine and when I try the search in Tidal I have many web client request errors show up. The albums show up after clicking away the errors but without thumbnails. The same errors show up when I try to prepare for steaming also. Of course, I can not get anything to play. unhappy

Does anyone have any suggestions?

David


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PeterSt
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« Reply #1 on: December 21, 2015, 06:45:28 pm »

Hi David - Can you please :

- Switch on Logging in XXHighEnd (at the bottom in Settings);
- Quit XXHighEnd;
- Restart;
- Do what you did and what goes wrong;
- When the first error shows up, do nothing (let the error be) but tell me the error - and grab the newest XX log file (not the others) from the TemporaryData sub folder to your XX folder.
- Post that file as attachment.

Continue as you please.

Don't forget to switch off logging when you're done with this because it may disturb playback.

Peter
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For the Stealth III LPS PC :
W10-14393.0 - July 17, 2021 (2.11)
XXHighEnd Mach III Stealth LPS PC -> Xeon Scalable 14/28 core with Hyperthreading On (set to 14/28 cores in BIOS and set to 10/20 cores via Boot Menu) @~660MHz, 48GB, Windows 10 Pro 64 bit build 14393.0 from RAM, music on LAN / Engine#4 Adaptive Mode / Q1/-/3/4/5 = 14/-/0/0/*1*/ Q1Factor = *4* / Dev.Buffer = 4096 / ClockRes = *10ms* / Memory = Straight Contiguous / Include Garbage Collect / SFS = *10.13*  (max 10.13) / not Invert / Phase Alignment Off / Playerprio = Low / ThreadPrio = Realtime / Scheme = Core 3-5 / Not Switch Processors during Playback = Off/ Playback Drive none (see OS from RAM) / UnAttended (Just Start) / Always Copy to XX Drive (see OS from RAM) / Stop Desktop, Remaining, WASAPI and W10 services / Use Remote Desktop / Keep LAN - Not Persist / WallPaper On / OSD Off (!) / Running Time Off / Minimize OS / XTweaks : Balanced Load = *62* / Nervous Rate = *1* / Cool when Idle = n.a / Provide Stable Power = 1 / Utilize Cores always = 1 / Time Performance Index = Optimal / Time Stability = Stable / Custom Filtering *Low* (16x) / Always Clear Proxy before Playback = On -> USB3 from MoBo -> Lush^3
A: W-Y-R-G, B: *W-G* USB 1m00 -> Phisolator 24/768 Phasure NOS1a/G3 75B (BNC Out) async USB DAC, Driver v1.0.4b (16ms) -> B'ASS Current Amplifier -> Blaxius*^2.5* A:B-G, B:B-G Interlink -> Orelo MKII Active Open Baffle Horn Speakers. ET^2 Ethernet from Mach III to Music Server PC (RDC Control).
Removed Switching Supplies from everywhere (also from the PC).

For a general PC :
W10-10586.0 - May 2016 (2.05+)
*XXHighEnd PC -> I7 3930k with Hyperthreading On (12 cores)* @~500MHz, 16GB, Windows 10 Pro 64 bit build 10586.0 from RAM, music on LAN / Engine#4 Adaptive Mode / Q1/-/3/4/5 = 14/-/1/1/1 / Q1Factor = 1 / Dev.Buffer = 4096 / ClockRes = 1ms / Memory = Straight Contiguous / Include Garbage Collect / SFS = 0.10  (max 60) / not Invert / Phase Alignment Off / Playerprio = Low / ThreadPrio = Realtime / Scheme = Core 3-5 / Not Switch Processors during Playback = Off/ Playback Drive none (see OS from RAM) / UnAttended (Just Start) / Always Copy to XX Drive (see OS from RAM) / All Services Off / Keep LAN - Not Persist / WallPaper On / OSD On / Running Time Off / Minimize OS / XTweaks : Balanced Load = *43* / Nervous Rate = 1 / Cool when Idle = 1 / Provide Stable Power = 1 / Utilize Cores always = 1 / Time Performance Index = *Optimal* / Time Stability = *Stable* / Custom Filter *Low* 705600 / -> USB3 *from MoBo* -> Clairixa USB 15cm -> Intona Isolator -> Clairixa USB 1m80 -> 24/768 Phasure NOS1a 75B (BNC Out) async USB DAC, Driver v1.0.4b (4ms) -> Blaxius BNC interlink *-> B'ASS Current Amplifier /w Level4 -> Blaxius Interlink* -> Orelo MKII Active Open Baffle Horn Speakers.
Removed Switching Supplies from everywhere.

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dsm
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« Reply #2 on: December 21, 2015, 07:28:04 pm »

First error in Tidal is Download Image- A exception occurred during a WebClient request.

Log is attached. I may just re-install this Windows if you can't find anything in the log.

Thanks,

David

* XX-20151221-102007.log (4927.13 KB - downloaded 454 times.)
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dsm
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« Reply #3 on: December 21, 2015, 07:36:51 pm »

Hello Peter,

I think I found the problem. My Tidal folders were on the NAS and I switched them to a local disk and now everything works as it is supposed to.


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PeterSt
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« Reply #4 on: December 22, 2015, 08:43:32 am »

Always your NAS eh ?
haha

Btw, I saw the huge log file and tried John Coltrane myself. What a ridiculous result. 203 "volumes" of which 199 box-set stuff and 4 albums or so. Well, you know ...

David, suppose you open a command prompt (cmd) and you try to find a random folder or anyway a random file to copy. Notice that you can go into a folder (like \XXHighEnd\) by means of :

cd \xxhighend[enter]
(the \ first goes to the root)

with
dir [enter]
you see the contents of the folder.

Now suppose you found a file like "xyz.txt" (take a one with short name and without spaces in it). You can now copy the file to your NAS like :

copy xyz.txt \\THEMATRIX\Tital\Intermediate\Tidal\ [enter]
(mind the space in advance of the \\)

But does that work ?
It is there where it went wrong. Maybe you have insufficient (write) rights on the NAS from the PC where you accessed Tidal ...

Regards,
Peter
Logged

For the Stealth III LPS PC :
W10-14393.0 - July 17, 2021 (2.11)
XXHighEnd Mach III Stealth LPS PC -> Xeon Scalable 14/28 core with Hyperthreading On (set to 14/28 cores in BIOS and set to 10/20 cores via Boot Menu) @~660MHz, 48GB, Windows 10 Pro 64 bit build 14393.0 from RAM, music on LAN / Engine#4 Adaptive Mode / Q1/-/3/4/5 = 14/-/0/0/*1*/ Q1Factor = *4* / Dev.Buffer = 4096 / ClockRes = *10ms* / Memory = Straight Contiguous / Include Garbage Collect / SFS = *10.13*  (max 10.13) / not Invert / Phase Alignment Off / Playerprio = Low / ThreadPrio = Realtime / Scheme = Core 3-5 / Not Switch Processors during Playback = Off/ Playback Drive none (see OS from RAM) / UnAttended (Just Start) / Always Copy to XX Drive (see OS from RAM) / Stop Desktop, Remaining, WASAPI and W10 services / Use Remote Desktop / Keep LAN - Not Persist / WallPaper On / OSD Off (!) / Running Time Off / Minimize OS / XTweaks : Balanced Load = *62* / Nervous Rate = *1* / Cool when Idle = n.a / Provide Stable Power = 1 / Utilize Cores always = 1 / Time Performance Index = Optimal / Time Stability = Stable / Custom Filtering *Low* (16x) / Always Clear Proxy before Playback = On -> USB3 from MoBo -> Lush^3
A: W-Y-R-G, B: *W-G* USB 1m00 -> Phisolator 24/768 Phasure NOS1a/G3 75B (BNC Out) async USB DAC, Driver v1.0.4b (16ms) -> B'ASS Current Amplifier -> Blaxius*^2.5* A:B-G, B:B-G Interlink -> Orelo MKII Active Open Baffle Horn Speakers. ET^2 Ethernet from Mach III to Music Server PC (RDC Control).
Removed Switching Supplies from everywhere (also from the PC).

For a general PC :
W10-10586.0 - May 2016 (2.05+)
*XXHighEnd PC -> I7 3930k with Hyperthreading On (12 cores)* @~500MHz, 16GB, Windows 10 Pro 64 bit build 10586.0 from RAM, music on LAN / Engine#4 Adaptive Mode / Q1/-/3/4/5 = 14/-/1/1/1 / Q1Factor = 1 / Dev.Buffer = 4096 / ClockRes = 1ms / Memory = Straight Contiguous / Include Garbage Collect / SFS = 0.10  (max 60) / not Invert / Phase Alignment Off / Playerprio = Low / ThreadPrio = Realtime / Scheme = Core 3-5 / Not Switch Processors during Playback = Off/ Playback Drive none (see OS from RAM) / UnAttended (Just Start) / Always Copy to XX Drive (see OS from RAM) / All Services Off / Keep LAN - Not Persist / WallPaper On / OSD On / Running Time Off / Minimize OS / XTweaks : Balanced Load = *43* / Nervous Rate = 1 / Cool when Idle = 1 / Provide Stable Power = 1 / Utilize Cores always = 1 / Time Performance Index = *Optimal* / Time Stability = *Stable* / Custom Filter *Low* 705600 / -> USB3 *from MoBo* -> Clairixa USB 15cm -> Intona Isolator -> Clairixa USB 1m80 -> 24/768 Phasure NOS1a 75B (BNC Out) async USB DAC, Driver v1.0.4b (4ms) -> Blaxius BNC interlink *-> B'ASS Current Amplifier /w Level4 -> Blaxius Interlink* -> Orelo MKII Active Open Baffle Horn Speakers.
Removed Switching Supplies from everywhere.

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PeterSt
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« Reply #5 on: December 22, 2015, 08:47:55 am »

Another thing is that you're more safe with using Drive Letters instead of the \\THEMATRIX\ reference. So if you see the \\THEMATRIX\ in explorer, rightclick on it and choose Map Network Drive (I hope I am saying it corretly, because I do this from the top of my head).

Next, in the fields for it in Settings, use that Drive Letter you assigned.

Maybe other things now work better too, with your NAS, when you use the Drive Letter everywhere.

Peter
Logged

For the Stealth III LPS PC :
W10-14393.0 - July 17, 2021 (2.11)
XXHighEnd Mach III Stealth LPS PC -> Xeon Scalable 14/28 core with Hyperthreading On (set to 14/28 cores in BIOS and set to 10/20 cores via Boot Menu) @~660MHz, 48GB, Windows 10 Pro 64 bit build 14393.0 from RAM, music on LAN / Engine#4 Adaptive Mode / Q1/-/3/4/5 = 14/-/0/0/*1*/ Q1Factor = *4* / Dev.Buffer = 4096 / ClockRes = *10ms* / Memory = Straight Contiguous / Include Garbage Collect / SFS = *10.13*  (max 10.13) / not Invert / Phase Alignment Off / Playerprio = Low / ThreadPrio = Realtime / Scheme = Core 3-5 / Not Switch Processors during Playback = Off/ Playback Drive none (see OS from RAM) / UnAttended (Just Start) / Always Copy to XX Drive (see OS from RAM) / Stop Desktop, Remaining, WASAPI and W10 services / Use Remote Desktop / Keep LAN - Not Persist / WallPaper On / OSD Off (!) / Running Time Off / Minimize OS / XTweaks : Balanced Load = *62* / Nervous Rate = *1* / Cool when Idle = n.a / Provide Stable Power = 1 / Utilize Cores always = 1 / Time Performance Index = Optimal / Time Stability = Stable / Custom Filtering *Low* (16x) / Always Clear Proxy before Playback = On -> USB3 from MoBo -> Lush^3
A: W-Y-R-G, B: *W-G* USB 1m00 -> Phisolator 24/768 Phasure NOS1a/G3 75B (BNC Out) async USB DAC, Driver v1.0.4b (16ms) -> B'ASS Current Amplifier -> Blaxius*^2.5* A:B-G, B:B-G Interlink -> Orelo MKII Active Open Baffle Horn Speakers. ET^2 Ethernet from Mach III to Music Server PC (RDC Control).
Removed Switching Supplies from everywhere (also from the PC).

For a general PC :
W10-10586.0 - May 2016 (2.05+)
*XXHighEnd PC -> I7 3930k with Hyperthreading On (12 cores)* @~500MHz, 16GB, Windows 10 Pro 64 bit build 10586.0 from RAM, music on LAN / Engine#4 Adaptive Mode / Q1/-/3/4/5 = 14/-/1/1/1 / Q1Factor = 1 / Dev.Buffer = 4096 / ClockRes = 1ms / Memory = Straight Contiguous / Include Garbage Collect / SFS = 0.10  (max 60) / not Invert / Phase Alignment Off / Playerprio = Low / ThreadPrio = Realtime / Scheme = Core 3-5 / Not Switch Processors during Playback = Off/ Playback Drive none (see OS from RAM) / UnAttended (Just Start) / Always Copy to XX Drive (see OS from RAM) / All Services Off / Keep LAN - Not Persist / WallPaper On / OSD On / Running Time Off / Minimize OS / XTweaks : Balanced Load = *43* / Nervous Rate = 1 / Cool when Idle = 1 / Provide Stable Power = 1 / Utilize Cores always = 1 / Time Performance Index = *Optimal* / Time Stability = *Stable* / Custom Filter *Low* 705600 / -> USB3 *from MoBo* -> Clairixa USB 15cm -> Intona Isolator -> Clairixa USB 1m80 -> 24/768 Phasure NOS1a 75B (BNC Out) async USB DAC, Driver v1.0.4b (4ms) -> Blaxius BNC interlink *-> B'ASS Current Amplifier /w Level4 -> Blaxius Interlink* -> Orelo MKII Active Open Baffle Horn Speakers.
Removed Switching Supplies from everywhere.

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dsm
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Posts: 106


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« Reply #6 on: December 22, 2015, 08:07:56 pm »

Thanks Peter. I'll give these a suggestions a try.

Hope you and your family have a wonderful holidays!

Best,

David

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