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Author Topic: Audio Device could not be determined  (Read 7679 times)
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hwk
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« on: November 14, 2016, 02:09:20 pm »

Hi Peter,

I love the sound of your player, but I (too) often get the pop up message: "(obtain audio device) Audio Device Could Not Be Determined (file error)"
As long as I don't do anything with this pop-up, the player acts normally: I can put new music in the playlist and play it, but now and then I've to close and restart XXHe to get sound. Is this something in the settings or the configuration of XXHe, or is it something else, like the fact that I've a sound card in my PC in stead of an external DAC?
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Music Dedicated PC, Power: Silverstone Nightjar 300, MB: ASRock H87M Pro4 + I5 4570T + 4GB, Internal Memory: 16Gb Kingston DDR3-1333,  500Gb Crucial MX500 SSD with W10 Build 14393.0, 2x 4Tb WD 40EZRZ HDD for Music only), Soundcard: Seriously Modified Prodigy HD2 PCI Card 24 Bit/192 KHz with Amplimo's (van GooiPC), W10 10586-11 Home Edition 64bit
XXHe 2.11: KS mode: Special, Device Buffersize: 1024; Processor scheme: CORE 3-4; Player Prio: Below Normal, Threadprio: Above Normal, Clock Res.: 10 msec; HDCD on; SFS: 105.19,  Mem.Org.: Mixed Cont.; Q's=13x10,0,0,0; PE: Off, Custom: On; Playing Mode: Min.OS; XTweaks= On Indicates: "OPTIMAL": Bal.Load=45, Nervous Rate=99, rest=1  -  Sound Gear: Meridian 502 PreAmp (upgraded), 588 CD, 2x 505 MainAmp (upgraded) (all balanced driven), Speakers: Magnepan 3.5 SE, extra: Aphex 204 Aural Exciter; Cables: CD>Pre: Siltech SQ88, PC>Pre & Pre>Dedicated Headphones Class A Amplifier: John van Gent Reference+, Amplifiers>Speakers: Discovery 4; Headphones: AKG K1000 & Ultrasone Pro550 + dedicated Class A amp; Music Dedicated Power Group (copper shielded main cables + Oyade plugs) with parallel noise filter for the main-amps and PS Audio Quintet for the front-end. Analog: Micro Seiki DD33 modified, Denon301
PeterSt
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« Reply #1 on: November 14, 2016, 02:55:32 pm »

Hi there Henk-Willem,

The comments in my program tell me that this happens when the PC is actually "too slow". But this is the very rough outlay. What really happens is either of this :

You stop Playback, but at an unlucky moment you start Playback again. Just think like pressing Stop with a new track to play already selected, and press Play within half a second of pressing Stop (the half a second is made up by me and now it already depends on the speed of the PC).

You press Play but something in the system is slow, and for example it could be the drive where XXHighEnd resides. Usually that is the OS drive (because you put XXHighEnd on that somewhere) but if it has spun down it must first spin up again. Now things go odd because the Windows OS is capable of making the file already known to the system (thus, no matter the disk isn't even spinning yet) while the contents is not there yet, for another program (and in this case it *is* about another program needing that data).
Notice that the OS disk too can spin down, but it depends a bit on the organization of it all (like in normal OS it will never happen but in MinOS it can, occasionally and very much depending on the OS). Btw, don't ask be about SSD's "spinning down" but I think they officially can (in the realm of being powered off by the OS).

If the Player Priority setting is lower than the Thread Priority setting (see in Settings, Processor Settings section), then you encourage for the program (belonging to the second group) needing mentioned file to be too fast relative to the program which creates the file (this is XXHighEnd.exe, belonging to the first group). Normally this is fine (say balanced out by me) but not really for the slowest PC's. IOW, playing around with those Priority settings may help *if* the issue isn't cause by my first idea, above.

Lastly, I myself have it too some times, but I don't really recall that the problem can be solved by repeating the start of playback or something and I actually like to know what you exactly mean by this :

Quote
As long as I don't do anything with this pop-up, the player acts normally: I can put new music in the playlist and play it, but now and then I've to close and restart XXHe to get sound.

You seem to give me two messages here :
1. If I leave open that error message, I can continue playing what I want and all remains fine.
2. But when I close that message I have to quit and restart XXHighEnd or otherwise I never have sound any more.

This is what I derive from your text but I think neither is what you want to tell me. I'd say that #1 can not exist (but I am not sure), IOW, you always need to close the message to continue (with another track or the same).
#2 could be in order (I recall something like that myself) but is then not related to your other half of the story (again, I'd say, but I can't be sure).
There's some times also the necessity to kill the program producing the audio (XXEngine3.exe) which goes by means of rebooting, killing it via TaskManager or by means of clicking the blue led in the right hand border of XXHighEnd. But it seems that you are not talking about this ...

I'm afraid my questions are vague just the same. But proper answers could solve the problem (because I then know where to be) because ... you seem to have this a lot of times, while I only run into it once per say three weeks which is so occasionally that I don't pay attention and don't bother. Still it could be something annoying for others and I like to solve it. So if you can mimic it ... it would be a good thing.

Kind regards,
Peter

PS: I now feel (or recall) that you can be correct in the necessity of restarting XXHighEnd in order to produce sound again.
Logged

For the Stealth III LPS PC :
W10-14393.0 - July 17, 2021 (2.11)
XXHighEnd Mach III Stealth LPS PC -> Xeon Scalable 14/28 core with Hyperthreading On (set to 14/28 cores in BIOS and set to 10/20 cores via Boot Menu) @~660MHz, 48GB, Windows 10 Pro 64 bit build 14393.0 from RAM, music on LAN / Engine#4 Adaptive Mode / Q1/-/3/4/5 = 14/-/0/0/*1*/ Q1Factor = *4* / Dev.Buffer = 4096 / ClockRes = *10ms* / Memory = Straight Contiguous / Include Garbage Collect / SFS = *10.13*  (max 10.13) / not Invert / Phase Alignment Off / Playerprio = Low / ThreadPrio = Realtime / Scheme = Core 3-5 / Not Switch Processors during Playback = Off/ Playback Drive none (see OS from RAM) / UnAttended (Just Start) / Always Copy to XX Drive (see OS from RAM) / Stop Desktop, Remaining, WASAPI and W10 services / Use Remote Desktop / Keep LAN - Not Persist / WallPaper On / OSD Off (!) / Running Time Off / Minimize OS / XTweaks : Balanced Load = *62* / Nervous Rate = *1* / Cool when Idle = n.a / Provide Stable Power = 1 / Utilize Cores always = 1 / Time Performance Index = Optimal / Time Stability = Stable / Custom Filtering *Low* (16x) / Always Clear Proxy before Playback = On -> USB3 from MoBo -> Lush^3
A: W-Y-R-G, B: *W-G* USB 1m00 -> Phisolator 24/768 Phasure NOS1a/G3 75B (BNC Out) async USB DAC, Driver v1.0.4b (16ms) -> B'ASS Current Amplifier -> Blaxius*^2.5* A:B-G, B:B-G Interlink -> Orelo MKII Active Open Baffle Horn Speakers. ET^2 Ethernet from Mach III to Music Server PC (RDC Control).
Removed Switching Supplies from everywhere (also from the PC).

For a general PC :
W10-10586.0 - May 2016 (2.05+)
*XXHighEnd PC -> I7 3930k with Hyperthreading On (12 cores)* @~500MHz, 16GB, Windows 10 Pro 64 bit build 10586.0 from RAM, music on LAN / Engine#4 Adaptive Mode / Q1/-/3/4/5 = 14/-/1/1/1 / Q1Factor = 1 / Dev.Buffer = 4096 / ClockRes = 1ms / Memory = Straight Contiguous / Include Garbage Collect / SFS = 0.10  (max 60) / not Invert / Phase Alignment Off / Playerprio = Low / ThreadPrio = Realtime / Scheme = Core 3-5 / Not Switch Processors during Playback = Off/ Playback Drive none (see OS from RAM) / UnAttended (Just Start) / Always Copy to XX Drive (see OS from RAM) / All Services Off / Keep LAN - Not Persist / WallPaper On / OSD On / Running Time Off / Minimize OS / XTweaks : Balanced Load = *43* / Nervous Rate = 1 / Cool when Idle = 1 / Provide Stable Power = 1 / Utilize Cores always = 1 / Time Performance Index = *Optimal* / Time Stability = *Stable* / Custom Filter *Low* 705600 / -> USB3 *from MoBo* -> Clairixa USB 15cm -> Intona Isolator -> Clairixa USB 1m80 -> 24/768 Phasure NOS1a 75B (BNC Out) async USB DAC, Driver v1.0.4b (4ms) -> Blaxius BNC interlink *-> B'ASS Current Amplifier /w Level4 -> Blaxius Interlink* -> Orelo MKII Active Open Baffle Horn Speakers.
Removed Switching Supplies from everywhere.

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hwk
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« Reply #2 on: November 14, 2016, 03:33:50 pm »

Hi Peter,

thanks. I read earlier about the speed of the system for this, but I didn't change anything (CPU speed or elsewhere)
I'll try it with changed player priority and get back to you.
And about the two messages: yes! 1 AND 2! As long as I don't touch the pop up. I usually can "go around" the problem.

Kind Regards, HW
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Music Dedicated PC, Power: Silverstone Nightjar 300, MB: ASRock H87M Pro4 + I5 4570T + 4GB, Internal Memory: 16Gb Kingston DDR3-1333,  500Gb Crucial MX500 SSD with W10 Build 14393.0, 2x 4Tb WD 40EZRZ HDD for Music only), Soundcard: Seriously Modified Prodigy HD2 PCI Card 24 Bit/192 KHz with Amplimo's (van GooiPC), W10 10586-11 Home Edition 64bit
XXHe 2.11: KS mode: Special, Device Buffersize: 1024; Processor scheme: CORE 3-4; Player Prio: Below Normal, Threadprio: Above Normal, Clock Res.: 10 msec; HDCD on; SFS: 105.19,  Mem.Org.: Mixed Cont.; Q's=13x10,0,0,0; PE: Off, Custom: On; Playing Mode: Min.OS; XTweaks= On Indicates: "OPTIMAL": Bal.Load=45, Nervous Rate=99, rest=1  -  Sound Gear: Meridian 502 PreAmp (upgraded), 588 CD, 2x 505 MainAmp (upgraded) (all balanced driven), Speakers: Magnepan 3.5 SE, extra: Aphex 204 Aural Exciter; Cables: CD>Pre: Siltech SQ88, PC>Pre & Pre>Dedicated Headphones Class A Amplifier: John van Gent Reference+, Amplifiers>Speakers: Discovery 4; Headphones: AKG K1000 & Ultrasone Pro550 + dedicated Class A amp; Music Dedicated Power Group (copper shielded main cables + Oyade plugs) with parallel noise filter for the main-amps and PS Audio Quintet for the front-end. Analog: Micro Seiki DD33 modified, Denon301
PeterSt
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« Reply #3 on: November 14, 2016, 04:58:05 pm »

Quote
I read earlier about the speed of the system for this, but I didn't change anything (CPU speed or elsewhere)

OK ... but what *has* changed then ?

Peter
Logged

For the Stealth III LPS PC :
W10-14393.0 - July 17, 2021 (2.11)
XXHighEnd Mach III Stealth LPS PC -> Xeon Scalable 14/28 core with Hyperthreading On (set to 14/28 cores in BIOS and set to 10/20 cores via Boot Menu) @~660MHz, 48GB, Windows 10 Pro 64 bit build 14393.0 from RAM, music on LAN / Engine#4 Adaptive Mode / Q1/-/3/4/5 = 14/-/0/0/*1*/ Q1Factor = *4* / Dev.Buffer = 4096 / ClockRes = *10ms* / Memory = Straight Contiguous / Include Garbage Collect / SFS = *10.13*  (max 10.13) / not Invert / Phase Alignment Off / Playerprio = Low / ThreadPrio = Realtime / Scheme = Core 3-5 / Not Switch Processors during Playback = Off/ Playback Drive none (see OS from RAM) / UnAttended (Just Start) / Always Copy to XX Drive (see OS from RAM) / Stop Desktop, Remaining, WASAPI and W10 services / Use Remote Desktop / Keep LAN - Not Persist / WallPaper On / OSD Off (!) / Running Time Off / Minimize OS / XTweaks : Balanced Load = *62* / Nervous Rate = *1* / Cool when Idle = n.a / Provide Stable Power = 1 / Utilize Cores always = 1 / Time Performance Index = Optimal / Time Stability = Stable / Custom Filtering *Low* (16x) / Always Clear Proxy before Playback = On -> USB3 from MoBo -> Lush^3
A: W-Y-R-G, B: *W-G* USB 1m00 -> Phisolator 24/768 Phasure NOS1a/G3 75B (BNC Out) async USB DAC, Driver v1.0.4b (16ms) -> B'ASS Current Amplifier -> Blaxius*^2.5* A:B-G, B:B-G Interlink -> Orelo MKII Active Open Baffle Horn Speakers. ET^2 Ethernet from Mach III to Music Server PC (RDC Control).
Removed Switching Supplies from everywhere (also from the PC).

For a general PC :
W10-10586.0 - May 2016 (2.05+)
*XXHighEnd PC -> I7 3930k with Hyperthreading On (12 cores)* @~500MHz, 16GB, Windows 10 Pro 64 bit build 10586.0 from RAM, music on LAN / Engine#4 Adaptive Mode / Q1/-/3/4/5 = 14/-/1/1/1 / Q1Factor = 1 / Dev.Buffer = 4096 / ClockRes = 1ms / Memory = Straight Contiguous / Include Garbage Collect / SFS = 0.10  (max 60) / not Invert / Phase Alignment Off / Playerprio = Low / ThreadPrio = Realtime / Scheme = Core 3-5 / Not Switch Processors during Playback = Off/ Playback Drive none (see OS from RAM) / UnAttended (Just Start) / Always Copy to XX Drive (see OS from RAM) / All Services Off / Keep LAN - Not Persist / WallPaper On / OSD On / Running Time Off / Minimize OS / XTweaks : Balanced Load = *43* / Nervous Rate = 1 / Cool when Idle = 1 / Provide Stable Power = 1 / Utilize Cores always = 1 / Time Performance Index = *Optimal* / Time Stability = *Stable* / Custom Filter *Low* 705600 / -> USB3 *from MoBo* -> Clairixa USB 15cm -> Intona Isolator -> Clairixa USB 1m80 -> 24/768 Phasure NOS1a 75B (BNC Out) async USB DAC, Driver v1.0.4b (4ms) -> Blaxius BNC interlink *-> B'ASS Current Amplifier /w Level4 -> Blaxius Interlink* -> Orelo MKII Active Open Baffle Horn Speakers.
Removed Switching Supplies from everywhere.

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hwk
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« Reply #4 on: November 17, 2016, 02:33:23 pm »

Hi Peter,

I didn't change the speed of the CPU (it is still like when I bought it) Just the upgrade to W10 and the latest XXHe were the only changes this year.
But the problem was already showing before, albeit less often (I think..)
Anyhow, it was not changing the player priority that seemed to help, but the W10 services button in the Settings.
If blue, the problem is away (so it seems: when I press it, the problem instantly shows again)
I didn't hear a change in sound quality so far with the W10 services on (i.e. blue button)

HW
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Music Dedicated PC, Power: Silverstone Nightjar 300, MB: ASRock H87M Pro4 + I5 4570T + 4GB, Internal Memory: 16Gb Kingston DDR3-1333,  500Gb Crucial MX500 SSD with W10 Build 14393.0, 2x 4Tb WD 40EZRZ HDD for Music only), Soundcard: Seriously Modified Prodigy HD2 PCI Card 24 Bit/192 KHz with Amplimo's (van GooiPC), W10 10586-11 Home Edition 64bit
XXHe 2.11: KS mode: Special, Device Buffersize: 1024; Processor scheme: CORE 3-4; Player Prio: Below Normal, Threadprio: Above Normal, Clock Res.: 10 msec; HDCD on; SFS: 105.19,  Mem.Org.: Mixed Cont.; Q's=13x10,0,0,0; PE: Off, Custom: On; Playing Mode: Min.OS; XTweaks= On Indicates: "OPTIMAL": Bal.Load=45, Nervous Rate=99, rest=1  -  Sound Gear: Meridian 502 PreAmp (upgraded), 588 CD, 2x 505 MainAmp (upgraded) (all balanced driven), Speakers: Magnepan 3.5 SE, extra: Aphex 204 Aural Exciter; Cables: CD>Pre: Siltech SQ88, PC>Pre & Pre>Dedicated Headphones Class A Amplifier: John van Gent Reference+, Amplifiers>Speakers: Discovery 4; Headphones: AKG K1000 & Ultrasone Pro550 + dedicated Class A amp; Music Dedicated Power Group (copper shielded main cables + Oyade plugs) with parallel noise filter for the main-amps and PS Audio Quintet for the front-end. Analog: Micro Seiki DD33 modified, Denon301
PeterSt
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« Reply #5 on: November 17, 2016, 04:25:25 pm »

Quote
Anyhow, it was not changing the player priority that seemed to help, but the W10 services button in the Settings.

Aha ...
That even could be logic because the Services behind that button are dynamically stopped *and* started. So what might happen is that when they are started, your PC is a bit slow (and let's state it just is to some degree) and that when it is needed to run in full (so to speak) it doesn't and now it comes up with that message first.

... which is BS because the issue occurs when you start playback ... (right ??)

It doesn't matter much, because the process can backfire on you also the other way around (when the service is stopped), but this is a bit hard to explain.

Do me a favour ... keep in touch with XXHighEnd 2.07 (should be there one of these days) and see whether things have changed, to this regard. I think I have changed things in the area, but it was not for this reason; still it can help you.
So by the time you have 2.07, try to think of switching on that W10 Services button again and see what happens.

Thank you for your trials and fine observations !
Peter
Logged

For the Stealth III LPS PC :
W10-14393.0 - July 17, 2021 (2.11)
XXHighEnd Mach III Stealth LPS PC -> Xeon Scalable 14/28 core with Hyperthreading On (set to 14/28 cores in BIOS and set to 10/20 cores via Boot Menu) @~660MHz, 48GB, Windows 10 Pro 64 bit build 14393.0 from RAM, music on LAN / Engine#4 Adaptive Mode / Q1/-/3/4/5 = 14/-/0/0/*1*/ Q1Factor = *4* / Dev.Buffer = 4096 / ClockRes = *10ms* / Memory = Straight Contiguous / Include Garbage Collect / SFS = *10.13*  (max 10.13) / not Invert / Phase Alignment Off / Playerprio = Low / ThreadPrio = Realtime / Scheme = Core 3-5 / Not Switch Processors during Playback = Off/ Playback Drive none (see OS from RAM) / UnAttended (Just Start) / Always Copy to XX Drive (see OS from RAM) / Stop Desktop, Remaining, WASAPI and W10 services / Use Remote Desktop / Keep LAN - Not Persist / WallPaper On / OSD Off (!) / Running Time Off / Minimize OS / XTweaks : Balanced Load = *62* / Nervous Rate = *1* / Cool when Idle = n.a / Provide Stable Power = 1 / Utilize Cores always = 1 / Time Performance Index = Optimal / Time Stability = Stable / Custom Filtering *Low* (16x) / Always Clear Proxy before Playback = On -> USB3 from MoBo -> Lush^3
A: W-Y-R-G, B: *W-G* USB 1m00 -> Phisolator 24/768 Phasure NOS1a/G3 75B (BNC Out) async USB DAC, Driver v1.0.4b (16ms) -> B'ASS Current Amplifier -> Blaxius*^2.5* A:B-G, B:B-G Interlink -> Orelo MKII Active Open Baffle Horn Speakers. ET^2 Ethernet from Mach III to Music Server PC (RDC Control).
Removed Switching Supplies from everywhere (also from the PC).

For a general PC :
W10-10586.0 - May 2016 (2.05+)
*XXHighEnd PC -> I7 3930k with Hyperthreading On (12 cores)* @~500MHz, 16GB, Windows 10 Pro 64 bit build 10586.0 from RAM, music on LAN / Engine#4 Adaptive Mode / Q1/-/3/4/5 = 14/-/1/1/1 / Q1Factor = 1 / Dev.Buffer = 4096 / ClockRes = 1ms / Memory = Straight Contiguous / Include Garbage Collect / SFS = 0.10  (max 60) / not Invert / Phase Alignment Off / Playerprio = Low / ThreadPrio = Realtime / Scheme = Core 3-5 / Not Switch Processors during Playback = Off/ Playback Drive none (see OS from RAM) / UnAttended (Just Start) / Always Copy to XX Drive (see OS from RAM) / All Services Off / Keep LAN - Not Persist / WallPaper On / OSD On / Running Time Off / Minimize OS / XTweaks : Balanced Load = *43* / Nervous Rate = 1 / Cool when Idle = 1 / Provide Stable Power = 1 / Utilize Cores always = 1 / Time Performance Index = *Optimal* / Time Stability = *Stable* / Custom Filter *Low* 705600 / -> USB3 *from MoBo* -> Clairixa USB 15cm -> Intona Isolator -> Clairixa USB 1m80 -> 24/768 Phasure NOS1a 75B (BNC Out) async USB DAC, Driver v1.0.4b (4ms) -> Blaxius BNC interlink *-> B'ASS Current Amplifier /w Level4 -> Blaxius Interlink* -> Orelo MKII Active Open Baffle Horn Speakers.
Removed Switching Supplies from everywhere.

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hwk
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« Reply #6 on: November 18, 2016, 11:28:42 am »

I'm looking forward to 2.07 and will get back to you then.
Thanks so far

Best Reagards, HW
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Music Dedicated PC, Power: Silverstone Nightjar 300, MB: ASRock H87M Pro4 + I5 4570T + 4GB, Internal Memory: 16Gb Kingston DDR3-1333,  500Gb Crucial MX500 SSD with W10 Build 14393.0, 2x 4Tb WD 40EZRZ HDD for Music only), Soundcard: Seriously Modified Prodigy HD2 PCI Card 24 Bit/192 KHz with Amplimo's (van GooiPC), W10 10586-11 Home Edition 64bit
XXHe 2.11: KS mode: Special, Device Buffersize: 1024; Processor scheme: CORE 3-4; Player Prio: Below Normal, Threadprio: Above Normal, Clock Res.: 10 msec; HDCD on; SFS: 105.19,  Mem.Org.: Mixed Cont.; Q's=13x10,0,0,0; PE: Off, Custom: On; Playing Mode: Min.OS; XTweaks= On Indicates: "OPTIMAL": Bal.Load=45, Nervous Rate=99, rest=1  -  Sound Gear: Meridian 502 PreAmp (upgraded), 588 CD, 2x 505 MainAmp (upgraded) (all balanced driven), Speakers: Magnepan 3.5 SE, extra: Aphex 204 Aural Exciter; Cables: CD>Pre: Siltech SQ88, PC>Pre & Pre>Dedicated Headphones Class A Amplifier: John van Gent Reference+, Amplifiers>Speakers: Discovery 4; Headphones: AKG K1000 & Ultrasone Pro550 + dedicated Class A amp; Music Dedicated Power Group (copper shielded main cables + Oyade plugs) with parallel noise filter for the main-amps and PS Audio Quintet for the front-end. Analog: Micro Seiki DD33 modified, Denon301
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