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Author Topic: Remaining Services will not stop / Strange colours  (Read 7315 times)
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Tjeerd
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« on: June 05, 2013, 07:01:59 pm »

Hello All,

I’m new on this forum and i’m not a computer/windows expert.

I have XXHE version 09-z9b on an audio-PC form “ikbenstil” (W7Pro / i7 / 2x SSD / NAS). I use a firewirecable from pc to DAC (Weiss DAC2).

I have de following 2 problems:
Problem 1 in short:
Remaining Services will not stop, dare for I can not go in to min-OS.
Extra info problem 1:
Download, install and activation seems to have gong wright (texts colour xxhe is red, undemo texst at Processor Core App. has gong and the wallpaper bars are red).
To set de settings and play in attended go’s well.
Playing in unattended (OSD settings: all Stop Services off/blue and all Keep Services on/red) go’s well.
Playing in unattended (OSD settings: Stop Dekstop on/red, Stop WASAPI on/red, Keep Lan on/red) go’s well.
When I now activating Stop Remaining Services (when playing a track) I get de pop-up “Wait for services to stop (done when message disappears)”. After 5 min., after 10 min., after 30 min. this pop-up is still dare, nothing seems to happen. Only de computer is “stuck”. The only thing I can do is to shut-off the pc by pushing the on button.

Has some one an idea to fix this?

Problem 2:
See pictures.
This is how XXHE shows it self’s in my situation.
Basic colours are black and white (instead off blue) and the buttons “play”, “stop”, “clear”, etc. are not visible only the blue and red dots.

Has some one an idea to fix this?

Thanks, up front.

Greetings,

Tjeerd


* XXHE-2.jpg (47.26 KB, 454x256 - viewed 724 times.)

* XXHE.jpg (19.95 KB, 454x255 - viewed 765 times.)
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PeterSt
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« Reply #1 on: June 05, 2013, 07:38:52 pm »

Hi there Tjeerd, and Welcome !

Your first problem for 99% sure will be caused by a virus scannner. When you recognize you have/use that, remove it from the system (deactivating usally is not possible). And notice that no anti virus program is good for audio.
When you don't recognize that you have (installed) it, please call IkBenStil, because they will know then.

Your second problem *may* be solved fully by sliding the little slider in the left edge of the screen upwards. It is hard to see though, because your screenshots are a bit small. But try it.
Your buttons will come back, but maybe the remainder is still odd. So please show me a screenshot of the new situation, but try to make it larger (preferrably the real size as you see it).

Let me know what happens and good luck with it !
Peter
Logged

For the Stealth III LPS PC :
W10-14393.0 - July 17, 2021 (2.11)
XXHighEnd Mach III Stealth LPS PC -> Xeon Scalable 14/28 core with Hyperthreading On (set to 14/28 cores in BIOS and set to 10/20 cores via Boot Menu) @~660MHz, 48GB, Windows 10 Pro 64 bit build 14393.0 from RAM, music on LAN / Engine#4 Adaptive Mode / Q1/-/3/4/5 = 14/-/0/0/*1*/ Q1Factor = *4* / Dev.Buffer = 4096 / ClockRes = *10ms* / Memory = Straight Contiguous / Include Garbage Collect / SFS = *10.13*  (max 10.13) / not Invert / Phase Alignment Off / Playerprio = Low / ThreadPrio = Realtime / Scheme = Core 3-5 / Not Switch Processors during Playback = Off/ Playback Drive none (see OS from RAM) / UnAttended (Just Start) / Always Copy to XX Drive (see OS from RAM) / Stop Desktop, Remaining, WASAPI and W10 services / Use Remote Desktop / Keep LAN - Not Persist / WallPaper On / OSD Off (!) / Running Time Off / Minimize OS / XTweaks : Balanced Load = *62* / Nervous Rate = *1* / Cool when Idle = n.a / Provide Stable Power = 1 / Utilize Cores always = 1 / Time Performance Index = Optimal / Time Stability = Stable / Custom Filtering *Low* (16x) / Always Clear Proxy before Playback = On -> USB3 from MoBo -> Lush^3
A: W-Y-R-G, B: *W-G* USB 1m00 -> Phisolator 24/768 Phasure NOS1a/G3 75B (BNC Out) async USB DAC, Driver v1.0.4b (16ms) -> B'ASS Current Amplifier -> Blaxius*^2.5* A:B-G, B:B-G Interlink -> Orelo MKII Active Open Baffle Horn Speakers. ET^2 Ethernet from Mach III to Music Server PC (RDC Control).
Removed Switching Supplies from everywhere (also from the PC).

For a general PC :
W10-10586.0 - May 2016 (2.05+)
*XXHighEnd PC -> I7 3930k with Hyperthreading On (12 cores)* @~500MHz, 16GB, Windows 10 Pro 64 bit build 10586.0 from RAM, music on LAN / Engine#4 Adaptive Mode / Q1/-/3/4/5 = 14/-/1/1/1 / Q1Factor = 1 / Dev.Buffer = 4096 / ClockRes = 1ms / Memory = Straight Contiguous / Include Garbage Collect / SFS = 0.10  (max 60) / not Invert / Phase Alignment Off / Playerprio = Low / ThreadPrio = Realtime / Scheme = Core 3-5 / Not Switch Processors during Playback = Off/ Playback Drive none (see OS from RAM) / UnAttended (Just Start) / Always Copy to XX Drive (see OS from RAM) / All Services Off / Keep LAN - Not Persist / WallPaper On / OSD On / Running Time Off / Minimize OS / XTweaks : Balanced Load = *43* / Nervous Rate = 1 / Cool when Idle = 1 / Provide Stable Power = 1 / Utilize Cores always = 1 / Time Performance Index = *Optimal* / Time Stability = *Stable* / Custom Filter *Low* 705600 / -> USB3 *from MoBo* -> Clairixa USB 15cm -> Intona Isolator -> Clairixa USB 1m80 -> 24/768 Phasure NOS1a 75B (BNC Out) async USB DAC, Driver v1.0.4b (4ms) -> Blaxius BNC interlink *-> B'ASS Current Amplifier /w Level4 -> Blaxius Interlink* -> Orelo MKII Active Open Baffle Horn Speakers.
Removed Switching Supplies from everywhere.

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Tjeerd
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« Reply #2 on: June 05, 2013, 09:15:56 pm »

Hi Peter,

Thanks for your comment.

I'm not aware off a virus scanner is installed,so i will call Ikbenstil tomorrow (and let you no).

I will try to find and move the little slider and let you no the result by posting new screenshots.

Greeetings,

Tjeerd
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Tjeerd
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« Reply #3 on: June 06, 2013, 11:36:04 am »

Hi Peter,

First update (strange colors).
I found the little slider and moved it upwards.
Your right, the remainder is still odd, see pictures.
(I was not able to make the screenshots lager, hopefully will this be enough).

The update concerning "IKBENSTIL" is coming asap. (I called this morning but the right people where not inn).

Tjeerd


* XXHE_3.jpg (35.9 KB, 698x393 - viewed 707 times.)

* XXHE_4.jpg (98.29 KB, 698x393 - viewed 708 times.)
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PeterSt
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« Reply #4 on: June 06, 2013, 12:44:47 pm »

Tjeerd,

In your XX Folder there's a PresetLoader.XXSI.
Replace that with the PresetLoader-FreshInstall.XXSI which is also in your XX folder.

Preserve both for maybe later usage. So do this :

1. Rename PresetLoader.XXSI to something else.
2. Copy PresetLoader-FreshInstall.XXSI to PresetLoader.XXSI.

Let me know whether this helps.

I sure have seen this before (also with myself), but I don't know how it happens.
Was it suddenly so after you upgraded to 0.9z-9b ?


Whatever comes from this, let's continue it by email please.
(and note that it was very correct to start this on the forum).

Peter

PS: When IkBenStil doesn't know about any antivirus installed, there's a procedure to find out. More about that later, when needed.
Logged

For the Stealth III LPS PC :
W10-14393.0 - July 17, 2021 (2.11)
XXHighEnd Mach III Stealth LPS PC -> Xeon Scalable 14/28 core with Hyperthreading On (set to 14/28 cores in BIOS and set to 10/20 cores via Boot Menu) @~660MHz, 48GB, Windows 10 Pro 64 bit build 14393.0 from RAM, music on LAN / Engine#4 Adaptive Mode / Q1/-/3/4/5 = 14/-/0/0/*1*/ Q1Factor = *4* / Dev.Buffer = 4096 / ClockRes = *10ms* / Memory = Straight Contiguous / Include Garbage Collect / SFS = *10.13*  (max 10.13) / not Invert / Phase Alignment Off / Playerprio = Low / ThreadPrio = Realtime / Scheme = Core 3-5 / Not Switch Processors during Playback = Off/ Playback Drive none (see OS from RAM) / UnAttended (Just Start) / Always Copy to XX Drive (see OS from RAM) / Stop Desktop, Remaining, WASAPI and W10 services / Use Remote Desktop / Keep LAN - Not Persist / WallPaper On / OSD Off (!) / Running Time Off / Minimize OS / XTweaks : Balanced Load = *62* / Nervous Rate = *1* / Cool when Idle = n.a / Provide Stable Power = 1 / Utilize Cores always = 1 / Time Performance Index = Optimal / Time Stability = Stable / Custom Filtering *Low* (16x) / Always Clear Proxy before Playback = On -> USB3 from MoBo -> Lush^3
A: W-Y-R-G, B: *W-G* USB 1m00 -> Phisolator 24/768 Phasure NOS1a/G3 75B (BNC Out) async USB DAC, Driver v1.0.4b (16ms) -> B'ASS Current Amplifier -> Blaxius*^2.5* A:B-G, B:B-G Interlink -> Orelo MKII Active Open Baffle Horn Speakers. ET^2 Ethernet from Mach III to Music Server PC (RDC Control).
Removed Switching Supplies from everywhere (also from the PC).

For a general PC :
W10-10586.0 - May 2016 (2.05+)
*XXHighEnd PC -> I7 3930k with Hyperthreading On (12 cores)* @~500MHz, 16GB, Windows 10 Pro 64 bit build 10586.0 from RAM, music on LAN / Engine#4 Adaptive Mode / Q1/-/3/4/5 = 14/-/1/1/1 / Q1Factor = 1 / Dev.Buffer = 4096 / ClockRes = 1ms / Memory = Straight Contiguous / Include Garbage Collect / SFS = 0.10  (max 60) / not Invert / Phase Alignment Off / Playerprio = Low / ThreadPrio = Realtime / Scheme = Core 3-5 / Not Switch Processors during Playback = Off/ Playback Drive none (see OS from RAM) / UnAttended (Just Start) / Always Copy to XX Drive (see OS from RAM) / All Services Off / Keep LAN - Not Persist / WallPaper On / OSD On / Running Time Off / Minimize OS / XTweaks : Balanced Load = *43* / Nervous Rate = 1 / Cool when Idle = 1 / Provide Stable Power = 1 / Utilize Cores always = 1 / Time Performance Index = *Optimal* / Time Stability = *Stable* / Custom Filter *Low* 705600 / -> USB3 *from MoBo* -> Clairixa USB 15cm -> Intona Isolator -> Clairixa USB 1m80 -> 24/768 Phasure NOS1a 75B (BNC Out) async USB DAC, Driver v1.0.4b (4ms) -> Blaxius BNC interlink *-> B'ASS Current Amplifier /w Level4 -> Blaxius Interlink* -> Orelo MKII Active Open Baffle Horn Speakers.
Removed Switching Supplies from everywhere.

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PeterSt
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Posts: 16827



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« Reply #5 on: June 08, 2013, 05:01:07 pm »

Update :

The strange screen was solved by indeed the PresetLoader.XXSI solution as per my previous post.

The Unattended which didn't want to go was caused by Microsoft Security Essentials which had to be uninstalled (this can be regarded a virus scanner).

Peter
Logged

For the Stealth III LPS PC :
W10-14393.0 - July 17, 2021 (2.11)
XXHighEnd Mach III Stealth LPS PC -> Xeon Scalable 14/28 core with Hyperthreading On (set to 14/28 cores in BIOS and set to 10/20 cores via Boot Menu) @~660MHz, 48GB, Windows 10 Pro 64 bit build 14393.0 from RAM, music on LAN / Engine#4 Adaptive Mode / Q1/-/3/4/5 = 14/-/0/0/*1*/ Q1Factor = *4* / Dev.Buffer = 4096 / ClockRes = *10ms* / Memory = Straight Contiguous / Include Garbage Collect / SFS = *10.13*  (max 10.13) / not Invert / Phase Alignment Off / Playerprio = Low / ThreadPrio = Realtime / Scheme = Core 3-5 / Not Switch Processors during Playback = Off/ Playback Drive none (see OS from RAM) / UnAttended (Just Start) / Always Copy to XX Drive (see OS from RAM) / Stop Desktop, Remaining, WASAPI and W10 services / Use Remote Desktop / Keep LAN - Not Persist / WallPaper On / OSD Off (!) / Running Time Off / Minimize OS / XTweaks : Balanced Load = *62* / Nervous Rate = *1* / Cool when Idle = n.a / Provide Stable Power = 1 / Utilize Cores always = 1 / Time Performance Index = Optimal / Time Stability = Stable / Custom Filtering *Low* (16x) / Always Clear Proxy before Playback = On -> USB3 from MoBo -> Lush^3
A: W-Y-R-G, B: *W-G* USB 1m00 -> Phisolator 24/768 Phasure NOS1a/G3 75B (BNC Out) async USB DAC, Driver v1.0.4b (16ms) -> B'ASS Current Amplifier -> Blaxius*^2.5* A:B-G, B:B-G Interlink -> Orelo MKII Active Open Baffle Horn Speakers. ET^2 Ethernet from Mach III to Music Server PC (RDC Control).
Removed Switching Supplies from everywhere (also from the PC).

For a general PC :
W10-10586.0 - May 2016 (2.05+)
*XXHighEnd PC -> I7 3930k with Hyperthreading On (12 cores)* @~500MHz, 16GB, Windows 10 Pro 64 bit build 10586.0 from RAM, music on LAN / Engine#4 Adaptive Mode / Q1/-/3/4/5 = 14/-/1/1/1 / Q1Factor = 1 / Dev.Buffer = 4096 / ClockRes = 1ms / Memory = Straight Contiguous / Include Garbage Collect / SFS = 0.10  (max 60) / not Invert / Phase Alignment Off / Playerprio = Low / ThreadPrio = Realtime / Scheme = Core 3-5 / Not Switch Processors during Playback = Off/ Playback Drive none (see OS from RAM) / UnAttended (Just Start) / Always Copy to XX Drive (see OS from RAM) / All Services Off / Keep LAN - Not Persist / WallPaper On / OSD On / Running Time Off / Minimize OS / XTweaks : Balanced Load = *43* / Nervous Rate = 1 / Cool when Idle = 1 / Provide Stable Power = 1 / Utilize Cores always = 1 / Time Performance Index = *Optimal* / Time Stability = *Stable* / Custom Filter *Low* 705600 / -> USB3 *from MoBo* -> Clairixa USB 15cm -> Intona Isolator -> Clairixa USB 1m80 -> 24/768 Phasure NOS1a 75B (BNC Out) async USB DAC, Driver v1.0.4b (4ms) -> Blaxius BNC interlink *-> B'ASS Current Amplifier /w Level4 -> Blaxius Interlink* -> Orelo MKII Active Open Baffle Horn Speakers.
Removed Switching Supplies from everywhere.

Global Moderator
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