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Author Topic: Playback stops and the app closes shortly thereafter.  (Read 1670 times)
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Francy2007
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« on: October 04, 2020, 06:06:54 pm »

Hi everyone. I'm new to the forum and I'm posting at Peter's suggestion.
I have activated XXHighend and it is in my opinion the best audio player i have ever heard. But I have a problem: it crashes very often, I can't listen to an entire album. What could be the problem? I have an computer  with intel i3 (4 gb of ram), dac Chord Mojo.

Best regards.

Vincenzo
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briefremarks
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« Reply #1 on: October 04, 2020, 06:09:11 pm »

V.

Do you get any error messages, does the application "hang", does it just quit.  Can you explain a bit more what you mean by "crashes".  Could you also add some information on the parameters you are using with XXHE: The Q values, SFS, etc.

Ramesh
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Audio PC: Stealth III PC; RAM-OS W10 14393.0. 
XXHE version 2.11.
Music Server: XXHE PC, RDC to Audio PC
XXHE settings: Q1/xQ1 5/x15, Q3/4/5 1/1/1, SFS 20.69 (Max 120), Clock Res 15ms, Core Scheme:3-5, Driver Buffer 16ms, Balanced Load 35, Nervous Rate 10.
Audio PC -> Lush^3 USB (A: BYR; B: WY&RG-> NOS1(a,75B, G3) -> Blaxius^2 (A:BR, B: BR) -> Orelo Mk II active speakers
PeterSt
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« Reply #2 on: October 04, 2020, 06:12:00 pm »

Hi Vincenzo, welcome here !

First question would be : what does it mean "crashing" ? I mean, usually nothing ends or quits without an error message of some sort. Once exception in this case : being in Demo mode. So are you sure the program is out of Demo Mode ?
Regarding that, please carefully read the instructions in the Activation Email you received - this is about the Red Bordered Coverart (or Yellow when still in Demo mode).
So can it be that ? (also see picture below for the Red border)

If not, any messages from the program to share ?
And just to be sure : I don't recognize any crashing at all. The program is really super stable regarding this.

Kind regards and thank you for the kind words,
Peter

PS: I see that by now someone else was faster than me.  Happy


* XXHEActivated01.png (5.9 KB, 582x213 - viewed 99 times.)
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For the Stealth III LPS PC :
W10-14393.0 - Januari 24, 2021 (2.11)
XXHighEnd Mach III Stealth LPS PC -> Xeon Scalable 14/28 core with Hyperthreading On (set to 14/28 cores in BIOS and set to 10/20 cores via Boot Menu) @~660MHz, 48GB, Windows 10 Pro 64 bit build 14393.0 from RAM, music on LAN / Engine#4 Adaptive Mode / Q1/-/3/4/5 = 14/-/*0*/*0*/*0*/ Q1Factor = 1 / Dev.Buffer = 4096 / ClockRes = 15ms / Memory = Straight Contiguous / Include Garbage Collect / SFS = 20.69  (max 20.69) / not Invert / Phase Alignment Off / Playerprio = Low / ThreadPrio = Realtime / Scheme = Core 3-5 / Not Switch Processors during Playback = Off/ Playback Drive none (see OS from RAM) / UnAttended (Just Start) / Always Copy to XX Drive (see OS from RAM) / Stop Desktop, Remaining, WASAPI and W10 services / Use Remote Desktop / Keep LAN - Not Persist / WallPaper On / OSD Off (!) / Running Time Off / Minimize OS / XTweaks : Balanced Load = *68* / Nervous Rate = 10 / Cool when Idle = n.a / Provide Stable Power = *1* / Utilize Cores always = 1 / Time Performance Index = Optimal / Time Stability = Stable / Custom Filtering *Low* (16x) / Always Clear Proxy before Playback = On -> USB3 from MoBo -> Lush^3
A: W-Y-R-G, B: W-Y-R* USB 1m00 -> Phisolator 24/768 Phasure NOS1a/G3 75B (BNC Out) async USB DAC, Driver v1.0.4b (16ms) -> B'ASS Current Amplifier -> Blaxius*^2.5* A:B-G, B:B-G Interlink -> Orelo MKII Active Open Baffle Horn Speakers. ET^2 Ethernet from Mach III to Music Server PC (RDC Control).
Removed Switching Supplies from everywhere (also from the PC).

For a general PC :
W10-10586.0 - May 2016 (2.05+)
*XXHighEnd PC -> I7 3930k with Hyperthreading On (12 cores)* @~500MHz, 16GB, Windows 10 Pro 64 bit build 10586.0 from RAM, music on LAN / Engine#4 Adaptive Mode / Q1/-/3/4/5 = 14/-/1/1/1 / Q1Factor = 1 / Dev.Buffer = 4096 / ClockRes = 1ms / Memory = Straight Contiguous / Include Garbage Collect / SFS = 0.10  (max 60) / not Invert / Phase Alignment Off / Playerprio = Low / ThreadPrio = Realtime / Scheme = Core 3-5 / Not Switch Processors during Playback = Off/ Playback Drive none (see OS from RAM) / UnAttended (Just Start) / Always Copy to XX Drive (see OS from RAM) / All Services Off / Keep LAN - Not Persist / WallPaper On / OSD On / Running Time Off / Minimize OS / XTweaks : Balanced Load = *43* / Nervous Rate = 1 / Cool when Idle = 1 / Provide Stable Power = 1 / Utilize Cores always = 1 / Time Performance Index = *Optimal* / Time Stability = *Stable* / Custom Filter *Low* 705600 / -> USB3 *from MoBo* -> Clairixa USB 15cm -> Intona Isolator -> Clairixa USB 1m80 -> 24/768 Phasure NOS1a 75B (BNC Out) async USB DAC, Driver v1.0.4b (4ms) -> Blaxius BNC interlink *-> B'ASS Current Amplifier /w Level4 -> Blaxius Interlink* -> Orelo MKII Active Open Baffle Horn Speakers.
Removed Switching Supplies from everywhere.

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Francy2007
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« Reply #3 on: October 04, 2020, 06:23:18 pm »

For now I remember that it crashes due to insufficient memory.
however I will give you more information soon.
Greetings.


Vincenzo
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PeterSt
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« Reply #4 on: October 04, 2020, 06:33:43 pm »


Vincenzo, in that case take care that the "SFS" Ramesh referred to, is sufficiently low, like say max 20. This depends on more settings (like the Contiguous Memory setting), but have it at 20 (the Max SFS also) is a good idea. This sits in the Memory section in Settings.

I recall that the required Memory is 4GB. Preferably more (it is convenient to have more - you will learn later why that is).

Peter
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For the Stealth III LPS PC :
W10-14393.0 - Januari 24, 2021 (2.11)
XXHighEnd Mach III Stealth LPS PC -> Xeon Scalable 14/28 core with Hyperthreading On (set to 14/28 cores in BIOS and set to 10/20 cores via Boot Menu) @~660MHz, 48GB, Windows 10 Pro 64 bit build 14393.0 from RAM, music on LAN / Engine#4 Adaptive Mode / Q1/-/3/4/5 = 14/-/*0*/*0*/*0*/ Q1Factor = 1 / Dev.Buffer = 4096 / ClockRes = 15ms / Memory = Straight Contiguous / Include Garbage Collect / SFS = 20.69  (max 20.69) / not Invert / Phase Alignment Off / Playerprio = Low / ThreadPrio = Realtime / Scheme = Core 3-5 / Not Switch Processors during Playback = Off/ Playback Drive none (see OS from RAM) / UnAttended (Just Start) / Always Copy to XX Drive (see OS from RAM) / Stop Desktop, Remaining, WASAPI and W10 services / Use Remote Desktop / Keep LAN - Not Persist / WallPaper On / OSD Off (!) / Running Time Off / Minimize OS / XTweaks : Balanced Load = *68* / Nervous Rate = 10 / Cool when Idle = n.a / Provide Stable Power = *1* / Utilize Cores always = 1 / Time Performance Index = Optimal / Time Stability = Stable / Custom Filtering *Low* (16x) / Always Clear Proxy before Playback = On -> USB3 from MoBo -> Lush^3
A: W-Y-R-G, B: W-Y-R* USB 1m00 -> Phisolator 24/768 Phasure NOS1a/G3 75B (BNC Out) async USB DAC, Driver v1.0.4b (16ms) -> B'ASS Current Amplifier -> Blaxius*^2.5* A:B-G, B:B-G Interlink -> Orelo MKII Active Open Baffle Horn Speakers. ET^2 Ethernet from Mach III to Music Server PC (RDC Control).
Removed Switching Supplies from everywhere (also from the PC).

For a general PC :
W10-10586.0 - May 2016 (2.05+)
*XXHighEnd PC -> I7 3930k with Hyperthreading On (12 cores)* @~500MHz, 16GB, Windows 10 Pro 64 bit build 10586.0 from RAM, music on LAN / Engine#4 Adaptive Mode / Q1/-/3/4/5 = 14/-/1/1/1 / Q1Factor = 1 / Dev.Buffer = 4096 / ClockRes = 1ms / Memory = Straight Contiguous / Include Garbage Collect / SFS = 0.10  (max 60) / not Invert / Phase Alignment Off / Playerprio = Low / ThreadPrio = Realtime / Scheme = Core 3-5 / Not Switch Processors during Playback = Off/ Playback Drive none (see OS from RAM) / UnAttended (Just Start) / Always Copy to XX Drive (see OS from RAM) / All Services Off / Keep LAN - Not Persist / WallPaper On / OSD On / Running Time Off / Minimize OS / XTweaks : Balanced Load = *43* / Nervous Rate = 1 / Cool when Idle = 1 / Provide Stable Power = 1 / Utilize Cores always = 1 / Time Performance Index = *Optimal* / Time Stability = *Stable* / Custom Filter *Low* 705600 / -> USB3 *from MoBo* -> Clairixa USB 15cm -> Intona Isolator -> Clairixa USB 1m80 -> 24/768 Phasure NOS1a 75B (BNC Out) async USB DAC, Driver v1.0.4b (4ms) -> Blaxius BNC interlink *-> B'ASS Current Amplifier /w Level4 -> Blaxius Interlink* -> Orelo MKII Active Open Baffle Horn Speakers.
Removed Switching Supplies from everywhere.

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PeterSt
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« Reply #5 on: October 04, 2020, 06:34:28 pm »

PS: I now see you have that 4GB ... (sorry to be slow ;-)
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For the Stealth III LPS PC :
W10-14393.0 - Januari 24, 2021 (2.11)
XXHighEnd Mach III Stealth LPS PC -> Xeon Scalable 14/28 core with Hyperthreading On (set to 14/28 cores in BIOS and set to 10/20 cores via Boot Menu) @~660MHz, 48GB, Windows 10 Pro 64 bit build 14393.0 from RAM, music on LAN / Engine#4 Adaptive Mode / Q1/-/3/4/5 = 14/-/*0*/*0*/*0*/ Q1Factor = 1 / Dev.Buffer = 4096 / ClockRes = 15ms / Memory = Straight Contiguous / Include Garbage Collect / SFS = 20.69  (max 20.69) / not Invert / Phase Alignment Off / Playerprio = Low / ThreadPrio = Realtime / Scheme = Core 3-5 / Not Switch Processors during Playback = Off/ Playback Drive none (see OS from RAM) / UnAttended (Just Start) / Always Copy to XX Drive (see OS from RAM) / Stop Desktop, Remaining, WASAPI and W10 services / Use Remote Desktop / Keep LAN - Not Persist / WallPaper On / OSD Off (!) / Running Time Off / Minimize OS / XTweaks : Balanced Load = *68* / Nervous Rate = 10 / Cool when Idle = n.a / Provide Stable Power = *1* / Utilize Cores always = 1 / Time Performance Index = Optimal / Time Stability = Stable / Custom Filtering *Low* (16x) / Always Clear Proxy before Playback = On -> USB3 from MoBo -> Lush^3
A: W-Y-R-G, B: W-Y-R* USB 1m00 -> Phisolator 24/768 Phasure NOS1a/G3 75B (BNC Out) async USB DAC, Driver v1.0.4b (16ms) -> B'ASS Current Amplifier -> Blaxius*^2.5* A:B-G, B:B-G Interlink -> Orelo MKII Active Open Baffle Horn Speakers. ET^2 Ethernet from Mach III to Music Server PC (RDC Control).
Removed Switching Supplies from everywhere (also from the PC).

For a general PC :
W10-10586.0 - May 2016 (2.05+)
*XXHighEnd PC -> I7 3930k with Hyperthreading On (12 cores)* @~500MHz, 16GB, Windows 10 Pro 64 bit build 10586.0 from RAM, music on LAN / Engine#4 Adaptive Mode / Q1/-/3/4/5 = 14/-/1/1/1 / Q1Factor = 1 / Dev.Buffer = 4096 / ClockRes = 1ms / Memory = Straight Contiguous / Include Garbage Collect / SFS = 0.10  (max 60) / not Invert / Phase Alignment Off / Playerprio = Low / ThreadPrio = Realtime / Scheme = Core 3-5 / Not Switch Processors during Playback = Off/ Playback Drive none (see OS from RAM) / UnAttended (Just Start) / Always Copy to XX Drive (see OS from RAM) / All Services Off / Keep LAN - Not Persist / WallPaper On / OSD On / Running Time Off / Minimize OS / XTweaks : Balanced Load = *43* / Nervous Rate = 1 / Cool when Idle = 1 / Provide Stable Power = 1 / Utilize Cores always = 1 / Time Performance Index = *Optimal* / Time Stability = *Stable* / Custom Filter *Low* 705600 / -> USB3 *from MoBo* -> Clairixa USB 15cm -> Intona Isolator -> Clairixa USB 1m80 -> 24/768 Phasure NOS1a 75B (BNC Out) async USB DAC, Driver v1.0.4b (4ms) -> Blaxius BNC interlink *-> B'ASS Current Amplifier /w Level4 -> Blaxius Interlink* -> Orelo MKII Active Open Baffle Horn Speakers.
Removed Switching Supplies from everywhere.

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Francy2007
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« Reply #6 on: October 04, 2020, 06:39:04 pm »

Ok, I'll try. Let you know.

Vincenzo
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Francy2007
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« Reply #7 on: October 04, 2020, 11:51:39 pm »

I deleted the app and the XXdata folder and reinstalled, setting different values. The last configuration is the following: Q1 = 14, xQ1 = 1, Q3 / Q4 / Q5 = 0, SFS min 4 max 20, scheme core 1-2, clock res 0.5 ms, device buffer size 2048.
Nothing to do, I always have the same result. After 20/30 minutes of consecutive listening to an album, the app closes and does not report errors ...
Greetings.

Vincenzo
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briefremarks
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« Reply #8 on: October 05, 2020, 04:07:21 am »

Vince,

It seems like XXHE is still in Demo model.  Have you confirmed that XXHE is activated. 

Ramesh
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Audio PC: Stealth III PC; RAM-OS W10 14393.0. 
XXHE version 2.11.
Music Server: XXHE PC, RDC to Audio PC
XXHE settings: Q1/xQ1 5/x15, Q3/4/5 1/1/1, SFS 20.69 (Max 120), Clock Res 15ms, Core Scheme:3-5, Driver Buffer 16ms, Balanced Load 35, Nervous Rate 10.
Audio PC -> Lush^3 USB (A: BYR; B: WY&RG-> NOS1(a,75B, G3) -> Blaxius^2 (A:BR, B: BR) -> Orelo Mk II active speakers
Francy2007
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« Reply #9 on: October 05, 2020, 07:32:11 am »

I do not believe. I activated the license. Peter told me that XXE in demo freezes after 6.40 minutes.
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PeterSt
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« Reply #10 on: October 05, 2020, 08:08:34 am »


Vincenzo, the demo quits all together after 6 minutes the soonest and 30 minutes the latest.

Reinstalling XXHighEnd 100% definitely brings it in demo mode again. You need a new Activation Code now. But no worries, ... see your email ...

Kind regards,
Peter
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For the Stealth III LPS PC :
W10-14393.0 - Januari 24, 2021 (2.11)
XXHighEnd Mach III Stealth LPS PC -> Xeon Scalable 14/28 core with Hyperthreading On (set to 14/28 cores in BIOS and set to 10/20 cores via Boot Menu) @~660MHz, 48GB, Windows 10 Pro 64 bit build 14393.0 from RAM, music on LAN / Engine#4 Adaptive Mode / Q1/-/3/4/5 = 14/-/*0*/*0*/*0*/ Q1Factor = 1 / Dev.Buffer = 4096 / ClockRes = 15ms / Memory = Straight Contiguous / Include Garbage Collect / SFS = 20.69  (max 20.69) / not Invert / Phase Alignment Off / Playerprio = Low / ThreadPrio = Realtime / Scheme = Core 3-5 / Not Switch Processors during Playback = Off/ Playback Drive none (see OS from RAM) / UnAttended (Just Start) / Always Copy to XX Drive (see OS from RAM) / Stop Desktop, Remaining, WASAPI and W10 services / Use Remote Desktop / Keep LAN - Not Persist / WallPaper On / OSD Off (!) / Running Time Off / Minimize OS / XTweaks : Balanced Load = *68* / Nervous Rate = 10 / Cool when Idle = n.a / Provide Stable Power = *1* / Utilize Cores always = 1 / Time Performance Index = Optimal / Time Stability = Stable / Custom Filtering *Low* (16x) / Always Clear Proxy before Playback = On -> USB3 from MoBo -> Lush^3
A: W-Y-R-G, B: W-Y-R* USB 1m00 -> Phisolator 24/768 Phasure NOS1a/G3 75B (BNC Out) async USB DAC, Driver v1.0.4b (16ms) -> B'ASS Current Amplifier -> Blaxius*^2.5* A:B-G, B:B-G Interlink -> Orelo MKII Active Open Baffle Horn Speakers. ET^2 Ethernet from Mach III to Music Server PC (RDC Control).
Removed Switching Supplies from everywhere (also from the PC).

For a general PC :
W10-10586.0 - May 2016 (2.05+)
*XXHighEnd PC -> I7 3930k with Hyperthreading On (12 cores)* @~500MHz, 16GB, Windows 10 Pro 64 bit build 10586.0 from RAM, music on LAN / Engine#4 Adaptive Mode / Q1/-/3/4/5 = 14/-/1/1/1 / Q1Factor = 1 / Dev.Buffer = 4096 / ClockRes = 1ms / Memory = Straight Contiguous / Include Garbage Collect / SFS = 0.10  (max 60) / not Invert / Phase Alignment Off / Playerprio = Low / ThreadPrio = Realtime / Scheme = Core 3-5 / Not Switch Processors during Playback = Off/ Playback Drive none (see OS from RAM) / UnAttended (Just Start) / Always Copy to XX Drive (see OS from RAM) / All Services Off / Keep LAN - Not Persist / WallPaper On / OSD On / Running Time Off / Minimize OS / XTweaks : Balanced Load = *43* / Nervous Rate = 1 / Cool when Idle = 1 / Provide Stable Power = 1 / Utilize Cores always = 1 / Time Performance Index = *Optimal* / Time Stability = *Stable* / Custom Filter *Low* 705600 / -> USB3 *from MoBo* -> Clairixa USB 15cm -> Intona Isolator -> Clairixa USB 1m80 -> 24/768 Phasure NOS1a 75B (BNC Out) async USB DAC, Driver v1.0.4b (4ms) -> Blaxius BNC interlink *-> B'ASS Current Amplifier /w Level4 -> Blaxius Interlink* -> Orelo MKII Active Open Baffle Horn Speakers.
Removed Switching Supplies from everywhere.

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Francy2007
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« Reply #11 on: October 05, 2020, 09:10:11 am »

Thanks, i'll try.

Vincenzo
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Francy2007
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« Reply #12 on: October 05, 2020, 05:43:46 pm »

For Peter.

Hi, i have sending you with mail the requested file.
Greetings.

Vincenzo
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Francy2007
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« Reply #13 on: October 06, 2020, 09:32:54 am »

For Peter.

Sorry, i wrote you an email for clarification.
Greetings.

Vincenzo
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Francy2007
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« Reply #14 on: October 06, 2020, 03:01:57 pm »

Okkkk Peter !!!!. Problem solved. It just depended on the activation of XXE, which I was unable to perform. Thanks for your help, kindness and availability.
Best regards.

Vincenzo
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